asked on

Problem with outlook web access

Just set up OWA on a net server, when we hit it the first time I get through but when the page tries to load I get he following messages:

Firefox: The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

IE: This webpage has a redirect loop.

What can this be? I assume it's an IIS issue,

Simon Butler (Sembee)

Which version of Exchange?
"net server"? What do you mean by that?

If Exchange 2007 or higher I expect the URL configuration is wrong.

Simon

wannabecraig

ASKER

It's exchange 2013.

And I meant a mail server, not net server, sorry.

And yes, I expect the IIS is incorrect in some way but what do I need to do to troubleshoot the issue?

Simon Butler (Sembee)

I didn't say IIS. I said URL configuration.

You need to check the configuration of the URLs, to ensure that they are configured correctly. The internal URLs need to resolve internally to the Exchange servers.
Are all servers on the same build of Exchange? Are they on the same AD site?

Simon.

wannabecraig

ASKER

There is only one server, it's exchange running on SBS.

What would be the likely wrong with the config? The url
remote.domain.com/owa. The name resolved correctly. The FW has all ports configured
correctly.

ASKER CERTIFIED SOLUTION

Simon Butler (Sembee)

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial