Solved

Problem with outlook web access

Posted on 2014-02-25
5
421 Views
Last Modified: 2014-02-26
Just set up OWA on a net server, when we hit it the first time I get through but when the page tries to load I get he following messages:

Firefox: The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

IE: This webpage has a redirect loop.

What can this be?  I assume it's an IIS issue,
0
Comment
Question by:wannabecraig
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39886985
Which version of Exchange?
"net server"? What do you mean by that?

If Exchange 2007 or higher I expect the URL configuration is wrong.

Simon
0
 
LVL 1

Author Comment

by:wannabecraig
ID: 39888305
It's exchange 2013.  

And I meant a mail server, not net server, sorry.

And yes, I expect the IIS is incorrect in some way but what do I need to do to troubleshoot the issue?
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39888334
I didn't say IIS. I said URL configuration.

You need to check the configuration of the URLs, to ensure that they are configured correctly. The internal URLs need to resolve internally to the Exchange servers.
Are all servers on the same build of Exchange? Are they on the same AD site?

Simon.
0
 
LVL 1

Author Comment

by:wannabecraig
ID: 39888416
There is only one server, it's exchange running on SBS.

What would be the likely wrong with the config?  The url
remote.domain.com/owa.  The name resolved correctly.  The FW has all ports configured
correctly.
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39888488
SBS? Are you sure? There is no version of SBS with Exchange 2013.
You can have SBS Essentials with a separate server, but you cannot install Exchange 2013 on to the server itself.

If it is an SBS 2011 server (with Exchange 2010), then it would have helped if you indicated it was an SBS Server to begin with.

Was the server configured using the wizards? If not then you need to go through the wizards to ensure the server is setup correctly. Exchange should not be configured manually.

If it was setup using the wizards, run the fix my network wizard and the SBS BPA to see if there are any other problems flagged with it.

Simon.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
Preparing an email is something we should all take special care with – especially when the email is for somebody you may not know very well. The pressures of everyday working life stacked with a hectic office environment can make this a real challen…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
This video discusses moving either the default database or any database to a new volume.

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question