unable to send mail

jonathanduane2010
jonathanduane2010 used Ask the Experts™
on
Hi,

I am having issues sending mail..

It was using a smart host....relay.munsterboradband.ie i have changed it to send directly (Mdaemon)

but i am getting the following error transient delivery errors
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Author

Commented:
I am getting this

ue 2014-02-25 16:30:55: Attempting SMTP connection to [gmail.com]
 Tue 2014-02-25 16:30:55: Resolving MX records for [gmail.com] (DNS Server: 79.140.211.193)...
 Tue 2014-02-25 16:30:55: *  P=005 S=001 D=gmail.com TTL=(46) MX=[gmail-smtp-in.l.google.com]
 Tue 2014-02-25 16:30:55: *  P=010 S=002 D=gmail.com TTL=(46) MX=[alt1.gmail-smtp-in.l.google.com]
 Tue 2014-02-25 16:30:55: *  P=020 S=004 D=gmail.com TTL=(46) MX=[alt2.gmail-smtp-in.l.google.com]
 Tue 2014-02-25 16:30:55: *  P=030 S=000 D=gmail.com TTL=(46) MX=[alt3.gmail-smtp-in.l.google.com]
 Tue 2014-02-25 16:30:55: *  P=040 S=003 D=gmail.com TTL=(46) MX=[alt4.gmail-smtp-in.l.google.com]
 Tue 2014-02-25 16:30:55: Attempting SMTP connection to [gmail-smtp-in.l.google.com:25]
 Tue 2014-02-25 16:30:55: Resolving A record for [gmail-smtp-in.l.google.com] (DNS Server: 79.140.211.193)...
 Tue 2014-02-25 16:30:55: *  D=gmail-smtp-in.l.google.com TTL=(3) A=[173.194.66.26]
 Tue 2014-02-25 16:30:55: Attempting SMTP connection to [173.194.66.26:25]
 Tue 2014-02-25 16:30:55: Waiting for socket connection...
 Tue 2014-02-25 16:31:16: *  Winsock Error 10060
 Tue 2014-02-25 16:31:16: *  173.194.66.26 added to connection failure cache for 5 minutes
 Tue 2014-02-25 16:31:16: Attempting SMTP connection to [alt1.gmail-smtp-in.l.google.com:25]
 Tue 2014-02-25 16:31:16: Resolving A record for [alt1.gmail-smtp-in.l.google.com] (DNS Server: 79.140.211.193)...
 Tue 2014-02-25 16:31:16: *  D=alt1.gmail-smtp-in.l.google.com TTL=(4) A=[173.194.70.26]
 Tue 2014-02-25 16:31:16: Attempting SMTP connection to [173.194.70.26:25]
 Tue 2014-02-25 16:31:16: Waiting for socket connection...
 Tue 2014-02-25 16:31:37: *  Winsock Error 10060
 Tue 2014-02-25 16:31:37: Attempting SMTP connection to [alt2.gmail-smtp-in.l.google.com:25]
 Tue 2014-02-25 16:31:37: Resolving A record for [alt2.gmail-smtp-in.l.google.com] (DNS Server: 79.140.211.193)...
 Tue 2014-02-25 16:31:38: *  D=alt2.gmail-smtp-in.l.google.com TTL=(4) A=[173.194.69.26]
 Tue 2014-02-25 16:31:38: Attempting SMTP connection to [173.194.69.26:25]
 Tue 2014-02-25 16:31:38: Waiting for socket connection...
 Tue 2014-02-25 16:31:59: *  Winsock Error 10060
 Tue 2014-02-25 16:31:59: Attempting SMTP connection to [alt3.gmail-smtp-in.l.google.com:25]
 Tue 2014-02-25 16:31:59: Resolving A record for [alt3.gmail-smtp-in.l.google.com] (DNS Server: 79.140.211.193)...
 Tue 2014-02-25 16:31:59: *  D=alt3.gmail-smtp-in.l.google.com TTL=(4) A=[173.194.71.26]
 Tue 2014-02-25 16:31:59: Attempting SMTP connection to [173.194.71.26:25]
 Tue 2014-02-25 16:31:59: Waiting for socket connection...
 Tue 2014-02-25 16:32:20: *  Winsock Error 10060
 Tue 2014-02-25 16:32:20: Attempting SMTP connection to [alt4.gmail-smtp-in.l.google.com:25]
 Tue 2014-02-25 16:32:20: Resolving A record for [alt4.gmail-smtp-in.l.google.com] (DNS Server: 79.140.211.193)...
 Tue 2014-02-25 16:32:20: *  D=alt4.gmail-smtp-in.l.google.com TTL=(4) A=[74.125.25.26]
 Tue 2014-02-25 16:32:20: Attempting SMTP connection to [74.125.25.26:25]
 Tue 2014-02-25 16:32:20: Waiting for socket connection...
 Tue 2014-02-25 16:32:41: *  Winsock Error 10060
 Tue 2014-02-25 16:32:41: This message is 61 minutes old; it has 0 minutes left in this queue
 Tue 2014-02-25 16:32:41: Remote queue lifetime exceeded; message placed in retry queue
--- End Transcript ---

Commented:
This error is pointing to Network Settings on the Mdaemon. Double check that box, make sure it has the correct subnet mask and internet settings.

Author

Commented:
i have checked and that seems to fine i can get on the internet no problem..

I have tied telnet to port 25 on mai1.eircom.net and i cant from that machine but can from any other machine on network
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Commented:
Are you saying the Mdaemon box (mail1.eircom.net) does not have outbound port 25 open ? It will need this in order to send email to destination SMTP servers.

Author

Commented:
sorry mail1.eircom.net is a smart hostbut i cant connect to it using my server....

yes it would seem port 25 isnt open outbound...i have the firewall turned off?

Commented:
Your router (or firewall) is blocking it, yes open this port for the Mdaemon box only if possible.

Author

Commented:
but i can open port 25 outbound on other machines on same network, this indicates a local machine issue??

Commented:
You need to troubleshoot:
Do you have logs on the firewall ? Start there..
It could still be a firewall issue.

If you assign the IP address of the MDaemon to a laptop does it also get blocked from port 25 out?
but i can open port 25 outbound on other machines on same network, this indicates a local machine issue??

no

this indicates that your firewall was configured to restrict the machine hosting mdaemon to the smarthost when it comes to outgoing connections on port 25 while all the other machines on your network can use it. additionally the error message indicates that the query times out while it should rather be explicitely rejected. refer to whoever configured your firewall in such a way

Author

Commented:
ok i have done that and it looks like is there is an issue on the firewall...i dont know how to check :(

its a cisco 5510

i gave a machine the same ip address of the mail server and i wasnt able to connect out on port 25

Commented:
Post a new topic under a new category with the model above  if you have access to it. I'm sure someone can walk you threw it.

Author

Commented:
at skullnobrains i cant get hold of them....i cant even connect to the smarthost on an outgoing connection but i can connect to the same relay server from other machines?
post the cisco config, i'm no cisco expert, but i should be able to help

obviously you can always use a different IP for your mdaemon, but this is really dirty

Author

Commented:
i used a different ip for mdaemon

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