Character returns gone from Notes field on Contacts since Exchange 2010 SP2 install..

Hello All,

Got an interesting one for you... One of my clients who runs Exchange 2010 has about 8,000 contacts.  In their contacts they keep several years worth of notes.

Notes have always been kept in a rather organized fashion such as;

- Date - Note

- Date - Note, phone Number of their manager, etc


Now, since I updated them to Exchange 2010 SP2, all of the Notes have gotten messed up in the sense that all character returns and formatting is GONE

So now it looks like this

- Dave - Note - Dave - Note, phone Number of their manager, etc


This makes it very hard to read through the info.

Basically I am wondering if there is anything system wide I can do to resolve this or are they going to have to have someone go to each contact and manually enter these returns again.

Thanks
btnyAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
I think you may be erroneously linking this issue to Exchange 2010 SP2.  Because generally I've seen this problem either from changes made in Outlook, or if contacts sync with an iPhone which really screws up the formatting.

To verify this, are there any contacts stored in older mailboxes which haven't been accessed recently that you might be able to view via OWA to see if the formatting is correct?

Jeff
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
btnyAuthor Commented:
I've requested that this question be deleted for the following reason:

Solution was never found.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
SBS

From novice to tech pro — start learning today.