Need help with DNS
Posted on 2014-02-25
This is not my area of strength, or even close to it, so I need some help. I am hoping I provide enough info to get help.
We have a client-server application that connects to a server, we will call that xyz server.
Back in the day, when we installed that application, when prompted for the server we would just put xyz. It has worked fine since then.
However, our company has grown and merged with other companies and servers and we are in the process of consolidating and certain wireless networks are being installed, etc.
As part of this, the path to the server on this application has 'broken' in that the application can not reach the server anymore unless the server is fully qualified. Unfortunately, this info cannot be changed on the client application, it is only imputed during the install. So I am having to uninstall it and re-install it on the client machines only to change the server name input from xyz to xyz.ourdomain.com
Once fully qualified, the application works again. The downside is we have many clients where this would need to be done. Instead of doing that, I am being told a DNS entry would resolve it and help the clients that just have xyz entered to still find the server.
I know how to get to the server running DNS (Windows 2003) and how to open the DNS console- but from there I need help.
Can someone walk me through how to enter a dns entry to make just xyz work?