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WiFi adapter with Voip phone

Posted on 2014-02-25
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I have a Polycom SoundPoint IP 335 voip phone.

It is hard-wired to my network and it works fine.

I was hoping to move the phone to a location that currently does not have any cabling.

I found that IOGEAR makes a product called -
Model - GWU627
http://www.iogear.com/product/GWU627/
Universal Wi-Fi N Adapter which is supposed to give any networked component wifi capability.
You simply plug a cable from the component's LAN port to the LAN port on the adapter and the component then is able to connect to your network via WIFI.

I bought this adapter and it works fine with a laptop.
I was able to use WPS to set it up and get it connected.

Then I moved it over to my voip phone and the phone is not able to establish a connection to the service provider (8x8 is the voip provider).

Do you think this is possible?
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Question by:kevinvw1
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Frosty555 earned 2000 total points
ID: 39886286
The device is called wireless bridge, it ought to work with your phone and you probably can get it working.

But this isn't a good idea. Wireless is inherently flaky and the phone requires a very fast, very low latency jitter-free connection to your network. You won't have a good experience with your phone connected to a WiFi network.

You should look at running a wire to your new location. Get creative, if necessary.

If you really can't run a wire, consider getting a cordless VoIP phone like the Grandstream DP715, where the base station is connected to the network via an ethernet cable, but the phones themselves are wireless via the DECT protocol.

Snom and a few others make VoIP DECT phones, too, but the DP715 is the cheapest.

http://www.grandstream.com/products/ip-voice-telephony/enterprise-ip-phones/dp715_710
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by:kevinvw1
ID: 39886391
Thanks for the info.  It sounds like running the cable will be the path of least resistance.

I am using 8x8 service and my understanding is that they only support one cordless voip phone -

http://www.8x8.com/CommunicationsSolutions/Equipment/CordlessIPPhones.aspx
It is a $525 investment to go cordless.

Thanks!
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Expert Comment

by:Frosty555
ID: 39886589
Not sure what kind of service 8x8 provides. Many VoIP providers are fully managed, and they provide their own PBX and only have a small number of "supported" devices which they provision and configure for you in order to make their service 'turn-key' and take away the technical complexity of VoIP configuration. Some of these providers will explicitly lock down their service and prevent you from using any other devices. Other providers will technically allow other devices if you know what you're doing but they won't provide support for it.  It really depends on 8x8. The Grandstream phones are perfectly capable SIP device which should work on any VoIP network, and I've used them with Asterisk PBX without any trouble. But it really depends on the provider and if they are willing to cooperate with you.

Some VoIP providers are BYOD, and it is up to you to properly configure your network and phones to work with their service. For these sort of providers they run the risk of having unhappy non-technical customers who don't understand that their problems are being caused by cheap or improperly configured devices or networks and blame the service provider erroneously, but they appeal to techies and integrators who know what they're doing and enjoy the freedom.

If 8x8 is a more "managed" service provider, it wouldn't surprise me if some sort of special configuration of their phones is part of the reason why your wireless bridge isn't working.

I personally use www.voip.ms which is a BYOD provider, they just give you the SIP details and you configure whatever phones or devices you want. The Grandstream DP715 works nicely with them, and works nicely with Asterisk PBX as well.

But if 8x8 doesn't support that..... it's best to go with whatever they suggest.
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