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Are you using the Thunderbird mail client?
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Are you using the Thunderbird mail client?

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Outlook 2010 and 2013 as clients. &nbsp;It used to work fine before upgrading to exchange 2013.
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Outlook 2010 and 2013 as clients.  It used to work fine before upgrading to exchange 2013.

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I am able to send an email with PDF attachments just fine.
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I am able to send an email with PDF attachments just fine.

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Thanks anyways for your help or willingness. &nbsp;I've talked to zoom copiers, our vendor and they just blame exchange, so I am not getting anywhere with them.
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Thanks anyways for your help or willingness.  I've talked to zoom copiers, our vendor and they just blame exchange, so I am not getting anywhere with them.

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We have a Toshiba e900 copier/scanner and everything worked fine with our exchange 2007 server. &nbsp;As soon as I upgraded to exchange 2013, now when I scan and send an email, it just displays the email as raw text (random characters) in the body of the email, instead of attaching the scan as a PDF.<br />
<br />
I have attached an example email of what I get when performing a scan.<br />
Something in exchange is not converting the scan to a PDF, not sure what though??<br />
<br />
Any ideas or thoughts?<br />
<a href="https://filedb.experts-exchange.com/incoming/2014/02_w09/836788/toshibascan.jpg" target="_blank" class="file-inline" title="Toshiba scan (217 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>toshibascan.jpg</a>
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toshibascan.jpg

We have a Toshiba e900 copier/scanner and everything worked fine with our exchange 2007 server.  As soon as I upgraded to exchange 2013, now when I scan and send an email, it just displays the email as raw text (random characters) in the body of the email, instead of attaching the scan as a PDF.

I have attached an example email of what I get when performing a scan.
Something in exchange is not converting the scan to a PDF, not sure what though??

Any ideas or thoughts?

Exchange 2013 not attaching files as PDF

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.