Outlook 2013, recipient not getting email attachments
Posted on 2014-02-25
This issue has become frustrating for me since I can't seem to find a solution...
One of my users is having issues sending email attachments to his customers. It generally affects PDF files but sometimes JPGs and it's only a small number of customers that if affects, certainly not all. We're using Outlook 2013 and this is a simple POP3 account. He receives no bounce back message, just a response from the user on the other end saying they didn't get the attachments. It's bizarre. I've uninstalled, reinstalled, removed accounts, setup accounts, checked A/V, disabled A/V, checked our firewall, checked with our ISP and I can't find the smoking gun. Has anyone ran across something similar here? I'm at a loss.