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Contact Not Showing Up in E-mail

Posted on 2014-02-25
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Last Modified: 2014-03-23
When sending an e-mail in Outlook , is there a way to just start typing someone's first or last name and having the contact / contacts show up from the global directory?

-without having to first send an e-mail so that it populates in the .nk2 file.
?

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Question by:mvalencia2003
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Expert Comment

by:Amit Khilnaney
ID: 39886802
enter the first or last name and then try pressing Ctrl+K and check if automatically try to resolve the name via GAL or local address book.

If a contact/ email account has recently been added to Active Directory then you need to update the GAL on client PC.

How to update GAL on client PC: http://help.unc.edu/help/exchange-how-to-update-the-global-address-book-in-outlook/
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Author Comment

by:mvalencia2003
ID: 39886903
if I uncheck : Cache Exchange Mode - - and open Outlook , bottom right still shows : Connected to Microsoft Exchange.

It should say : Online With Microsoft Exchange
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Accepted Solution

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Amit Khilnaney earned 2000 total points
ID: 39886963
try recreating the profile

normally we should use cache mode as it caches the data to local HDD and allows faster searching.

Is it being an issue?
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Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
LVL 4

Author Comment

by:mvalencia2003
ID: 39887667
Tried new outlook profile - and uncheck Cache Exchange box , still shows : Connected to Microsoft Exchange.
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Author Comment

by:mvalencia2003
ID: 39894971
?
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Author Closing Comment

by:mvalencia2003
ID: 39948995
New Windows USER Profile fixed issue ,

Thanks
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Featured Post

Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

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