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Contact Not Showing Up in E-mail

Posted on 2014-02-25
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Last Modified: 2014-03-23
When sending an e-mail in Outlook , is there a way to just start typing someone's first or last name and having the contact / contacts show up from the global directory?

-without having to first send an e-mail so that it populates in the .nk2 file.
?

Thanks
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Question by:mvalencia2003
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6 Comments
 
LVL 8

Expert Comment

by:Amit Khilnaney
ID: 39886802
enter the first or last name and then try pressing Ctrl+K and check if automatically try to resolve the name via GAL or local address book.

If a contact/ email account has recently been added to Active Directory then you need to update the GAL on client PC.

How to update GAL on client PC: http://help.unc.edu/help/exchange-how-to-update-the-global-address-book-in-outlook/
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LVL 4

Author Comment

by:mvalencia2003
ID: 39886903
if I uncheck : Cache Exchange Mode - - and open Outlook , bottom right still shows : Connected to Microsoft Exchange.

It should say : Online With Microsoft Exchange
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LVL 8

Accepted Solution

by:
Amit Khilnaney earned 500 total points
ID: 39886963
try recreating the profile

normally we should use cache mode as it caches the data to local HDD and allows faster searching.

Is it being an issue?
0
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LVL 4

Author Comment

by:mvalencia2003
ID: 39887667
Tried new outlook profile - and uncheck Cache Exchange box , still shows : Connected to Microsoft Exchange.
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LVL 4

Author Comment

by:mvalencia2003
ID: 39894971
?
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LVL 4

Author Closing Comment

by:mvalencia2003
ID: 39948995
New Windows USER Profile fixed issue ,

Thanks
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