Meeting invites not showing as tentative in calendar / Exchange 2010
Posted on 2014-02-25
I received a call from a user this morning that SOME meetings are not showing up in SOME users' calendars as tentative when they come in.
We're on Exchange 2010 SP3 RU2.
Here's the situation on this one - invite came in to about four users. Invite was from an external source. For two of the users (That I believe were in the office at the time in Outlook), the invite was immediately put in their calendar as tentative.
The other two users received the invite, but did not get a tentative meeting in their calendar. The users were offsite and did not have Outlook open. One user has delegates, one does not; both have iPhones and are using ActiveSync.
The user with the delegate - his delegate opened his inbox, did NOT go to the invite (She says) but as soon as she opened his inbox, the meeting immediately went to his calendar as tentative.
The user without the delegate - no one opened her inbox until I came along. I went in through OWA to make sure the invite was in her inbox (It was.) I verified the settings between all of the users both in OWA and EMC to make sure processing was being handled for calendar invites. All four users are set the same. Even when I opened this user in OWA, her meeting did not appear in her calendar as tentative.
I finally opened the user's Outlook as herself, and again - the meeting did not go in as tentative. Meetings that have come in AFTER are in her calendar as tentative, and were in there before I started poking around.
Finally, once I opened the meeting invite in her Outlook (Just double-clicked it), it immediately went into her calendar as tentative. This didn't happen in OWA, so I have to think something isn't right on the server side.
Any suggestions on how to further troubleshoot?