Error Message 0x00000 490 when adding a printer in Windows 7


When I try to add a new printer, I receive this error message: 0X00000490.
I receive the same message when I try to install a printer which is already present int he printer proposed by Windows.
I work on a Windows 7 32bits.
Thanks a lot by advance for your help.
Who is Participating?
Dextro666Connect With a Mentor Author Commented:
I found the solution by reparing Windows.
Thanks a lot for your help.
Shahnawaz AhmedTechnical Services SpecialistCommented:
Dear Dextro666,

Please apply this solution and let us know .
Dextro666Author Commented:
Dear  Shahnawaz Ahmed,
Il already test this thing (I found also this link) but without result.
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

dextro - you never answered my last post; so i was still waiting for your input
Dextro666Author Commented:
After tested the a lot of things, I repared the Windows that solved the problem.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.