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network connection frustration

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Last Modified: 2014-02-25
everyday I find myself having to reboot the router to regain internet access.  my pc is running windows 8.1 with avast antivirus and an Ethernet connection.

I hit diagnose issue and it says dns server not responding.  Verizon keeps trying to troubleshoot the modem/router netgear dsl2750b (all in one)with various results that don't work :-(.  one said that maybe the internet connection is trying to connect at too high a speed and the router times out.  huh?

one strange thing is that my outlook mail continues to send emails successfully even when the browsers are not working.  I tested it by using mobile phone to get mail and the mail from outlook arrives promptly.  I try different browsers and all are offline and cant connect to internet.  a reboot of router corrects it.

is this a router issue?

thank you
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