Posted on 2014-02-25
Medium Priority
Last Modified: 2014-03-12
When printing photos from photoviewer, not all of the photos are being printed, for example :-

if selecting to print from photoviewer, if I select to print a photo and select 9x13 with 4 photos on one page, only one of the 4 photos on the page appears, not all 4. This seems to occur whichever selection I make to print multiple photos on one page. Works fine printing one full page photo.

I believe it is the printer driver causing the issue as I have also tried this through another imaging application and the same thing happens.
Question by:discoveranother
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
  • 3
  • +2
LVL 35

Expert Comment

by:Dan Craciun
ID: 39887073
I'm a bit confused:
1. you're trying to print the same photo 4 times on the same page? or
2. you're trying to print 4 different photos on the same page?

LVL 33

Expert Comment

by:Paul Sauvé
ID: 39887170
If you are trying to print the 4 copies of the same photo: FIRST you have to create 3 more copies of the photo you want to print, THEN select the FOUR photos, THEN print.
LVL 35

Expert Comment

by:Dan Craciun
ID: 39887222
@paul: nope
print same photo 4 times on page
Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

LVL 33

Expert Comment

by:Paul Sauvé
ID: 39887298
Of course - don't know what I was thinking about...

Dazed & confused, I suppose!
LVL 35

Expert Comment

by:Dan Craciun
ID: 39887312
It's almost 1 am here, so I'm in about the same state :)
LVL 70

Expert Comment

ID: 39888043
Try unticking fit picture to frame, I use my Cannon Image printer and can print 4 copies of one photo like in your screen shot where I pick  3.5 x5 in (4) inside the  one A4 paper.
LVL 92

Expert Comment

ID: 39888140
you can copy and paste the 4 photo's to a word document - and resize them as needed
arranget the page layou for standing up, or lying
and arrange the margins
always works for me...

Author Comment

ID: 39888907
Dan is showing correctly what i'm after, 3.5x5 (4) as his pic shows. Basically if I tick or untick fit picture to frame as Merete suggested, there is still only one pic instead of the 4 show on the print screen and then it prints the same !!!   Puzzling.

Its actually for students who want to use it, but they are fed up copying and pasting into Word, which is understandable.

Not found a real answer, but thanks for the info.
LVL 92

Expert Comment

ID: 39888972
did you try my solution?
LVL 70

Accepted Solution

Merete earned 1080 total points
ID: 39890568
Well the only thing I can think of is the image dimensions x4 may not fit,  and windows /ie the Photoviewer software is not automatically resizing them
Photoviewer is using the printer's settings
Doesn't your HP deskjet 5900 have it's own utility for printing?
Your manual
Page 8 pt 3
Print multiple pages on a single sheet of paper
Use the printer software to print multiple pages of a document on a single sheet of
The printer software automatically resizes the document text and images to fit
on the printed page.
Follow these steps to print multiple pages of a document on a single sheet of paper:
1. Open the Print dialog box.
2. Select the Layout pane.
3. In the Pages per Sheet menu, select the number of pages that you want to
appear on each sheet of paper.
4. In the Layout Direction menu, select the relevant option for arranging the pages
on a single sheet.
5. If you want a border to appear around each page image, select the border type
from the Border menu.
6. Select any other print settings that you want, and then click Print.
I found this possible solution.

SOLVED - Windows Photo Viewer prints blank page
Now when print is invoked from the MS Photo Viewer application a wizard appears, and printing is successful with the Canon MP130. I quote this solution...

The problem is with the "photowiz.dll" file in system32. It is version 6.x.xxxx.xxxx.
I found an older version of this file, had to change the attributes and permissions of the file to allow it to be changed. I renamed it with an "dlx" extension and then copied a version 5.1 photowiz.dll to system32 and the print wizard works again!
The site I got the 5.1 file from is:
photowiz.dll download - free dll files

LVL 33

Expert Comment

by:Paul Sauvé
ID: 39890654
Doesn't your HP deskjet 5900 have it's own utility for printing?, why HP deskjet 5900?

Author Comment

ID: 39910554
I didn't mention anything about a HP deskjet 5900 !
LVL 35

Expert Comment

by:Dan Craciun
ID: 39910593
I think Merete was in a hurry and she thought the screenshot was from you :)

Author Closing Comment

ID: 39922826
ill go for this answer, although haven't had time to check if it works. But the effort in answering is enough to give the points.
LVL 70

Expert Comment

ID: 39923249
Thankyou discoveranother
Let us know please if it works out.
I see what the references about HP are now, it was an image posted by Dan.
I get it now Dan ;)
Intriguing that in Dan's snap it shows 3.5 x 5 in (4)  not the 9x13cm (4)
Dan your printer is still use inches ;)
I'm curious as well, running windows 7 I wanted to test this
 I use it all the time when previewing any images.
I'll still pursure this and if I find a solution will post it back here.

According to Microsoft
You can also print your digital pictures in Windows Photo Viewer. When you print your pictures in Windows Photo Viewer, you can print them using your own printer or use an online photo printing service to order prints of your pictures.
For more information about printing pictures using Windows Photo Viewer, see Print a picture.
OK so I looked in on the next topic and saw this for windows 7
To print several pictures on a single page seems to be pretty straight forward as we have done.
I watched Video on: Printing with Windows 7 and they have inches as well?
Read the notes

As you have never shown a screenshot, what printer do you select from the drop down menue next to print?

look here at mine using my Cannon and this is straight from Photoviewer
now I see you wrote>if selecting to print from photoviewer, if I select to print a photo and select 9x13 with 4 photos on one page,<<
what printer do you have?
The only changes if I select fit to page is there is no gap between the images, unselected there is a gap
It takes a moment but those 4 appear in the preview
As I tested each
print from photo viewerprint pictures optionschecked my Cannon settings all looks good .
Printed fine all 4 images on one page.
So it must be down to what printer you are using?
My Cannon Pixma is pretty old but still works and never let me down.
I also have teh Cannon Utilties installed and normally I use that. Cannon Easy Photo Print
4 imagesMerete

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
A quick guide on how to use Group Policy to create a custom power plan and set it active on Windows 7.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
Suggested Courses
Course of the Month9 days, 22 hours left to enroll

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question