Solved

Avaya Ars Analysis

Posted on 2014-02-25
1
860 Views
Last Modified: 2014-03-14
Hello,

Within Avaya Site Manager,  ARS Analysis table (list ars analysis location 1)  we have some entries I believe are no longer needed.  For instance we have entries for digits 3,4,5 for min and max digits of 7 going out route path 4 hnpa.  If Im not mistaken I believe these were needed before ten digit dialing.  So currently if someone is calling 13305551212 it will dial 5551212.  Beside truncating the number what else were these used for?  If I delete them will all dialing be ten digits unless otherwise setup in (list ars analysis location 1)?

Thank You
0
Comment
Question by:silvercas
1 Comment
 
LVL 17

Accepted Solution

by:
JRSCGI earned 500 total points
ID: 39905377
You are correct that the entries set for 7 digits would be for local exchange numbers when not using a ten digit dialing sequence.  With Avaya's ARS, you could insert digits to turn them into 10 digits, but it is better to just have the users dial ten, then the entries are not needed. They don't get used if no one is trying to dial 7 digit calls, so you can delete them or leave them as you desire.  If it is doing a conversion and you want to get users to only dial 10, then you should delete the entries.

However, your example is not quite right.  What the translation would do is to take someone dialing 5551212 and insert 330 to create ten digits or insert 1+330 if your carrier support E.164 dialing.  So the ARS entry you describe does not truncate any calls.

What you want to make sure is that you have entries for all ten digit dialing sequences and LD sequences.  You most likely are covered - assuming you have local exchange entries in there such as a 330 digits with min and max of 10.  You may also have one for 234 if it is local as well.

If you want to post your ARS Analysis table I can check to make sure it is correct before you make any changes.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I'm Dumb-phoned(ed) Last week, I noticed this message when adding events to my Google Calendar: On June 27th (2015), Google is removing SMS as a notification option for Google Calendar events.  Their assumption is that enough people have smart p…
What do we know about Legacy Video Conferencing? - Full IT support needed! - Complicated systems at outrageous prices! - Intense training required! Highfive believes we need to embrace a new alternative.
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now