Solved

Sync Issue with Outlook and Webmail Accounts

Posted on 2014-02-25
2
1,170 Views
Last Modified: 2014-03-05
Hey All,

I have a customer who is having issues syncing her Outlook and Webmail together on the Outlook Client. Working in Web Hosting for a few years now, I know that email issues may be similar in some aspects but are rarely the same. That being said any help is appreciated. Here is the issue / error she receives:

Keep in mind, this is just one of many accounts this customer has (email accounts). She's running her site on one of our Windows 2012 servers / Hyper-V shared.

Error:

14:09:01 Synchronizer Version 15.0.rup

14:09:01 Synchronizing Mailbox '*** Email address is removed for privacy ***'

14:09:01 Synchronizing local changes in folder 'Drafts'

14:09:02 Error synchronizing folder

14:09:02 [800CCC0E-0-0-430]

14:09:02 Done

Open in new window

0
Comment
Question by:ForFracksSake
2 Comments
 
LVL 52

Accepted Solution

by:
Manpreet SIngh Khatra earned 500 total points
Comment Utility
Did the user try creating a new Profile ?
Since when did the sync errors start and what item was placed in the drafts at that time ?
There is some corrupted or an item that due to some reason isnt syncing with the server causing this error ... does this show up multiple times a day or is this one of the instances ?

- Rancy
0
 
LVL 1

Author Closing Comment

by:ForFracksSake
Comment Utility
Thank you very much, and my apologies for the delayed response. It turned out to be an issue with the dreaded mailchannels
0

Featured Post

What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

Join & Write a Comment

Suggested Solutions

Sometimes Outlook might have problems sending a message. There may be various causes- corrupted PST, AV scanner etc. The message, instead of going to the Sent Items folder, sits in the Outbox indefinitely. To remove it you can use a free tool cal…
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this Micro Tutorial viewers will learn how to restore single file or folder from Bare Metal backup image of their system. Tutorial shows how to restore files and folders from system backup. Often it is not needed to restore entire system when onl…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now