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Paula WongFlag for United States of America

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Rightfax Not Faxing

We have an issue that just started with our Rightfax server.  No changes have been made and the faxes are resending itself and some faxes go through and some have to try several times.  Checked all the voice gateawy for errors and the Rightfax itself. Did a packet capture and can see that the 'FCD Frm num' is not incrementing sequentially.  Not sure what this means. Does anyone have any suggestions?

thanks,
LN
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We are still looking at the issue but did get Rightfax involved.