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Rightfax Not Faxing

Posted on 2014-02-26
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Last Modified: 2014-03-10
We have an issue that just started with our Rightfax server.  No changes have been made and the faxes are resending itself and some faxes go through and some have to try several times.  Checked all the voice gateawy for errors and the Rightfax itself. Did a packet capture and can see that the 'FCD Frm num' is not incrementing sequentially.  Not sure what this means. Does anyone have any suggestions?

thanks,
LN
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Question by:LateNaite
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Phonebuff earned 500 total points
ID: 39889608
Have you tried to talk with them ?

http://rightfax.com/
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by:LateNaite
ID: 39919204
We are still looking at the issue but did get Rightfax involved.
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