windows update

JessIT2013
JessIT2013 used Ask the Experts™
on
Hi,

I've got problem with my laptop running windows 7 pro. It seems there is one update is failing. The details is below.

KB2909921
error code : C004F01F

any help will be much appreciated. Thanks
Jess
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Top Expert 2014

Commented:
Hi Jess,

Check if your windows is activated.
Top Expert 2013

Commented:
also check date and time

Author

Commented:
ok I will try it. I will let you  know. thanks
*** Hopeleonie ***IT Manager

Commented:
Any update?

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