[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Can not connect to exchange on local network but can through VPN

Posted on 2014-02-26
4
Medium Priority
?
382 Views
Last Modified: 2014-02-27
Hi

We have a slightly odd problem with one user.

When he opens Outlook it goes straight to disconnected and will not attempt to connect.

He can see the exchange server from his machine and I can ping it by name and IP address and I can access a network drive on the server.

He has entries in his hosts file like so

192.168.x.x      servername.domain.local
192.166.x.x      servername

If I set up a VPN on his machine to the local IP of the server and connect that then he can connect to exchange without a problem.

I have checked his DNS and he has the servers IP and routers IP set manually as his DNS servers.

Any help or advice on this would be most appreciated.

The server is Microsoft Windows Server 2003 Enterprise SP2 with Exchange 2003 SP2 and the client machine is Windows XP SP3 using Microsoft Outlook 2007.
0
Comment
Question by:purpleoak
  • 2
4 Comments
 
LVL 17

Accepted Solution

by:
Lior Karasenti earned 1500 total points
ID: 39888314
Try to open new outlook profile and see if the problem persist
0
 
LVL 8

Expert Comment

by:jbvernej
ID: 39888344
hello

Looks like some network flows on RPC dynamic TCP port are filtered

Any Firewalls between this outlook and its exchange server , even Windows internal Firewall on Server or on Client ?
Don't forget that modern antivirus could include a firewall layer to check virus and network threats. Is your PC protected by a such antivirus/firewall ?
Try to temporary disable these feature and retry with a new MAPI profile
0
 
LVL 2

Author Comment

by:purpleoak
ID: 39888350
Hi,

There is no firewall between server/client and the windows firewall on the client PC is turned off.

He is using Microsoft security essentials as Anti virus however even with that disabled we still cant connect.
0
 
LVL 2

Author Closing Comment

by:purpleoak
ID: 39891898
Created the user a new profile and now it connects to exchange without the VPN.

thanks
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
MS Outlook undoubtedly is the most widely used email client.Its user-friendliness, cost effectiveness, and availability with Microsoft Office Suite make it the most popular email application.  Its compatibility with Microsoft applications like Exch…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses
Course of the Month19 days, 16 hours left to enroll

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question