Exchange 2013 sending email with authentication via 3rd part app internal

gbadmin
gbadmin used Ask the Experts™
on
Hi All,

We have just migrated over to Exchange 2013 ..

We use a 3rd party application (Printbos) to send emails to local email accounts.

This worked fine when on Exchange 2010 but now after changing the SMTP address over we receive an error of :


501 5.1.7 invalid address


Having a quick look around it looks like our default receive connector has a blank default domain

The link below suggests this need to prefilled in with our Domain Name...

http://support.microsoft.com/kb/944302

Do you agree this could be the problem ?


If so, Is it possible to find out what our default receive connection for mail is?
We have 5 connectors when doing a Get-ReceiveConnector via power shell.
They are :

Client Frontend MSEX02
Client Proxy MSEX02
Default Frontend MSEX02
Default MSEX02
Outbound Proxy Frontend MSEX02


Cheers.
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Adam BrownSenior Systems Admin
Top Expert 2010

Commented:
If it worked on 2010, it should work on 2013. The article you quote is an issue when migrating from Exchange 2003 to 2007. 2003 and 2007 were very different systems.
Make sure you are using the Primary SMTP address of the mailbox you are using to authenticate against the 2013 receive connector to send email. Each mailbox can only use a single email address to send email. All other addresses assigned to the mailbox will fail.

Also, do you have both CAS and MBX on the same server for 2013? If you don't, you'll need to make sure your third party app is pointed to the CAS server if you can only use port 25 with it. Otherwise you can point to the MBX server, but this only responds to SMTP requests on port 2525.

Author

Commented:
Having a look at the 3rd party application, it does not appear that you can actually input a from address. Is this why it is failing ? Does 2013 require a From address by default ?

The settings of the application are very minimal to say the least, you can only specify SMTP server and port ...

I will try and dig further to see if I can find anything else.

Thanks,
Brad.
Commented:
We have managed to find an accounts tab within the 3rd party application and once filled out with an email address this then works.

Cheers.

Author

Commented:
Found solution upon further investigation of the application

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