Word 2010 Doc (.doc) not Docx - received via email will not printer !! 500pnts

Ian Price
Ian Price used Ask the Experts™
on
Hi,

We have a Word 2010 Doc (.doc) not Docx so in compatibility mode and read only - received via email will not printer !!

Well it will Quick Print from Outlook but if I open it and select print document it just hangs word completely...
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Top Expert 2012
Commented:
Document corruption can often be resolved by forcing Word to rebuild it,

Try saving the document in a different format, e.g.  .docx or .rtf
Ian PriceIT Manager

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Commented:
Oh ok so its a corrupted document

Thanks
Ian.

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