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Word 2010 Doc (.doc) not Docx - received via email will not printer !! 500pnts

Posted on 2014-02-26
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Last Modified: 2014-02-28
Hi,

We have a Word 2010 Doc (.doc) not Docx so in compatibility mode and read only - received via email will not printer !!

Well it will Quick Print from Outlook but if I open it and select print document it just hangs word completely...
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Question by:ise438
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2 Comments
 
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GrahamSkan earned 2000 total points
ID: 39888651
Document corruption can often be resolved by forcing Word to rebuild it,

Try saving the document in a different format, e.g.  .docx or .rtf
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by:ise438
ID: 39894786
Oh ok so its a corrupted document

Thanks
Ian.
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