Windows Share with x

mavcom
mavcom used Ask the Experts™
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Hi;

A Windows 7 machine connects to shares on a Small Business servers. They worked but then had to be modified, since then when I re-map them I get a message indicating that they are already mapped. I made sure that the original map was disconnected but even when it connects it may work for a bit then I may get a red X on the main share. If I don't get the red X, when you open the main folder the sub-folders are greyed out and have a translucent x, and do not open.

I have tried to use different user accounts to connect the share with the same result.

Any ideas would be appreciated.
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Commented:
What is the exact error message?

Author

Commented:
it varies between stating that it is already mapped using a different username when I try to delete and remap it to you cannot connect to the share because of permissions after mapping.
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
More than likely this is a DNS issue.

What happens if you try to map the share using the IP address of the server instead of the NETBIOS name in the path?

Jeff
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Author

Commented:
Same thing
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
Please open the Credential Manager on your Windows 7 machine and clear out all the old entries.  Reboot the machine and try mapping again.

If that doesn't work, please post a COMPLETE ipconfig /all from both the workstation and the server.

Jeff

Author

Commented:
Hi Jeff

I did the credential deletion already and that didn't work. Both machines have static IP addresses.
Jeffrey Kane - TechSoEasyPrincipal Consultant
Most Valuable Expert 2016
Top Expert 2014

Commented:
Telling me they both have a static IP isn't enough info.

Please post the COMPELTE ipconfig /all reports as requested.

Jeff

Author

Commented:
This is a remote screen shot of the report.

I have disconnected the share but it continues to show up with a red x but named CSC-Cache.
Doc1.docx
Principal Consultant
Most Valuable Expert 2016
Top Expert 2014
Commented:
You didn't provide the IPCONFIG from the server, but can I assume that the server's IP is 192.168.1.7?  

If so, get rid of the DNS IP setting of 192.168.1.1 on your workstation, as that is what causes your problem.  You should ONLY have the IP of the server set as the DNS Server on your workstations.

Jeff

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