Solved

Windows Share with x

Posted on 2014-02-26
9
209 Views
Last Modified: 2014-03-31
Hi;

A Windows 7 machine connects to shares on a Small Business servers. They worked but then had to be modified, since then when I re-map them I get a message indicating that they are already mapped. I made sure that the original map was disconnected but even when it connects it may work for a bit then I may get a red X on the main share. If I don't get the red X, when you open the main folder the sub-folders are greyed out and have a translucent x, and do not open.

I have tried to use different user accounts to connect the share with the same result.

Any ideas would be appreciated.
0
Comment
Question by:mavcom
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
9 Comments
 
LVL 7

Expert Comment

by:SvenIA
ID: 39888688
What is the exact error message?
0
 

Author Comment

by:mavcom
ID: 39888942
it varies between stating that it is already mapped using a different username when I try to delete and remap it to you cannot connect to the share because of permissions after mapping.
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39889747
More than likely this is a DNS issue.

What happens if you try to map the share using the IP address of the server instead of the NETBIOS name in the path?

Jeff
0
Business Impact of IT Communications

What are the business impacts of how well businesses communicate during an IT incident? Targeting, speed, and transparency all matter. Find out more in this infographic.

 

Author Comment

by:mavcom
ID: 39889906
Same thing
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39889968
Please open the Credential Manager on your Windows 7 machine and clear out all the old entries.  Reboot the machine and try mapping again.

If that doesn't work, please post a COMPLETE ipconfig /all from both the workstation and the server.

Jeff
0
 

Author Comment

by:mavcom
ID: 39891617
Hi Jeff

I did the credential deletion already and that didn't work. Both machines have static IP addresses.
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39891678
Telling me they both have a static IP isn't enough info.

Please post the COMPELTE ipconfig /all reports as requested.

Jeff
0
 

Author Comment

by:mavcom
ID: 39918808
This is a remote screen shot of the report.

I have disconnected the share but it continues to show up with a red x but named CSC-Cache.
Doc1.docx
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
ID: 39933671
You didn't provide the IPCONFIG from the server, but can I assume that the server's IP is 192.168.1.7?  

If so, get rid of the DNS IP setting of 192.168.1.1 on your workstation, as that is what causes your problem.  You should ONLY have the IP of the server set as the DNS Server on your workstations.

Jeff
0

Featured Post

Save the day with this special offer from ATEN!

Save 30% on the CV211 using promo code EXPERTS30 now through April 30th. The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
A quick guide on how to use Group Policy to create a custom power plan and set it active on Windows 7.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question