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Bluescreen Issue - W2k3 SP2 Standard 32-bit - rdbss.sys driver

Posted on 2014-02-26
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Last Modified: 2014-03-03
Hi,

I have a client whose only DC is rebooting internittently, I have downloaded the 'Bluescreen Viewer' and have determined that the issue is with the 'rdbss.sys' driver.

I am attaching a copy and paste of the screen shot

Bluescreen-Error---25-Feb-2014.doc

I keep reading that there is a hotfix available from Microsoft but cannot figure out which one.

Any help on this would be appreciated greatly as this needs to be fixed as soon as possible.

Thanks in advance for taking the time to respond back.

ElliTech
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Question by:ellitech
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6 Comments
 

Author Comment

by:ellitech
ID: 39888916
Also,
I remotely connected onto the server as the domain administrator wanting to run the 'sfc /scannow' command, it complains that "You must be an administrator running a console session in order to use the Windows File Checker utility". Does this mean that I need to be logged in locally versus using an RDP connection?

ElliTech
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LVL 30

Expert Comment

by:pgm554
ID: 39890887
To open up a command prompt(cmd elevated) ,do a right click and do a "run as" administrator.

As for :

http://support.microsoft.com/kb/2732673

you should be able to download it from a link sent to your email.
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Author Comment

by:ellitech
ID: 39893267
Hi,
The link you provided is for Win7 and W2K8 edition, I am needing the hotfix for W2K3 as mentioned in the title of my post.

Windows 7/Windows Server2008 R2 SP1      All (Global)      x64      Fix465709

Are you saying that this is the correct hotfix?

ElliTech
0
 

Accepted Solution

by:
ellitech earned 0 total points
ID: 39901609
I have been able to resolve this on my own as I found the correct hotfix required for the server w2k3 standard edition.'

(http://hotfixv4.microsoft.com/Windows%20Server%202003/sp3/Fix231714/3790/free/346772_ENU_i386_zip.exe)

Thanks...

ElliTech
0

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