[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Outlook for Mac problem

Posted on 2014-02-26
2
Medium Priority
?
2,326 Views
Last Modified: 2015-05-20
Yesterday I made changes on my exchange server because I had to update the SSL certificate.  I previously had a SAN certificate that used had the .local domain listed.  

I ran the Exchange Powershell commands to update my setup so I can Redirect my Exchange Server to use the External DNS Names.

Set-ClientAccessServer -Identity HostName -AutodiscoverServiceInternalUri https://mail.yourdomain.com/autodiscover/autodiscover.xml 

Set-WebServicesVirtualDirectory -Identity "HostName\EWS (Default Web Site)" -InternalUrl https://mail.yourdomain.com/ews/exchange.asmx 

Set-OABVirtualDirectory -Identity "HostName\oab (Default Web Site)" -InternalUrl https://mail.yourdomain.com/oab

Then I updated my Certificate and most everything is working fine... except I have a Mac client with Outlook 2011.  The Outlook client is giving the error:  Mail could not be received at this time.  The server for account "AccountName" returned the error "Logon  failure: uknown user name or bad password." Your username/password or security settings may be incorrect.  Would you like to try reentering your password?

All other clients, mobile devices, Outlook Anywhere users on Windows are working fine.  

Any ideas on why this Mac is not working?
0
Comment
Question by:mschirad
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 

Accepted Solution

by:
mschirad earned 0 total points
ID: 39890415
it was an update that was needed on the mac client.  not a setup issue on the server.
0
 

Expert Comment

by:tdch-exex
ID: 40787248
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
Suggested Courses

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question