Solved

Trouble adding printer on network

Posted on 2014-02-26
4
459 Views
Last Modified: 2014-02-27
I am having a problem adding a network printer to a Mac (Mountain Lion).

I install the drivers on the Mac. I then open System Preferences and then Print and Scan. I click the + button to add a printer. The printer I want to add is in the list as kind bonjour. I select the printer and auto select fails. In the Use field, I select "Select Printer Software...". The Printer software dialog box is display but is empty.

The auto select should be be able to identify the printer. It is not. What could cause it to not be able to identify the printer?

The printer works fine and is setup on the network properly. I have setup other identical Macs to print to this printer and auto select has work just fine. The problem seems to be specific to this Mac.
0
Comment
Question by:jerryesd
  • 2
4 Comments
 
LVL 25

Expert Comment

by:Fred Marshall
ID: 39889087
Is this Mac on the network?  Has that been confirmed?
0
 

Author Comment

by:jerryesd
ID: 39889270
Yes.
0
 
LVL 7

Accepted Solution

by:
Peter Loobuyck earned 250 total points
ID: 39889290
I suggest to reset the printing system. Follow Apple's instructions and you have a clean cups (printing system) setup. Then re-add the printer.

http://support.apple.com/kb/ht1341
0
 

Author Closing Comment

by:jerryesd
ID: 39891965
That was it. The printing system deeded to be reset.
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you other experts are anything like me you are always looking into and testing out new features. While I was doing some research one day I ran across an app that I installed on my Mac and used as a security system. Mac OS X: SecureHome uses your …
There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question