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Powerview and power pivot missing in office 365 pro plus excel 2013

Hi
I've insalled office365 pro plus and have been trying to enable Powerview and PowerPivot.
These options are no available to turn on in the add ins options.

I've uninstalled and reinstalled without any successs.
Can anyone help please.

Thanks
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broadcastwarehouse
Asked:
broadcastwarehouse
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1 Solution
 
Zack BarresseCEOCommented:
Hi there,

To install Power View, follow these instructions: http://www.excel2013.info/powerview/
Download Power Pivot: http://www.microsoft.com/en-us/bi/powerpivot.aspx (you may want to check the COM add-ins as well for this, I don't remember if it comes already installed in the ProPlus or not).

You should already see the Power View button on the INSERT tab though. Do you not see it? If not, what version are you running? (To check version go to File, Account, About Excel, tell us the numbers are the top.)

You don't have to reinstall all of Office though.

Regards,
Zack Barresse
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broadcastwarehouseAuthor Commented:
There is no option in COM add-ins and there is no option for Powerview on insert tab.

The version we are running is;
Mic. Excel 2013 (15.0.4551.1510) MSO (15.0.4551.1508) 32-bit
Part of Mic. Office 365 ProPlus
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Zack BarresseCEOCommented:
What COM add-ins do you see? Also, when you click File, Account, you should see an Update button there. Running the update will give you the latest bits of the build. Note between now and one month from now you will be getting service pack 1, as it was released two days ago.

Zack
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broadcastwarehouseAuthor Commented:
Hi Zack
Thanks For your help

Managed to get it fixed.

Followed part of the solution on this page.
http://support.microsoft.com/kb/2805999

Instead of deleting these registry entries below , changed the permissions to allow current user and that fixed it.
Microsoft Office PowerPivot for Excel 2013 add-in
HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\PowerPivotExcelClientAddIn.NativeEntry.1
Power View add-in
HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\AdHocReportingExcelClientLib.AdHocReportingExcelClientAddIn.1
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Zack BarresseCEOCommented:
Thanks very much for posting the link/fix. :)

Zack
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broadcastwarehouseAuthor Commented:
That was the solution to fix the issue
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