Powerview and power pivot missing in office 365 pro plus excel 2013

Hi
I've insalled office365 pro plus and have been trying to enable Powerview and PowerPivot.
These options are no available to turn on in the add ins options.

I've uninstalled and reinstalled without any successs.
Can anyone help please.

Thanks
broadcastwarehouseAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Zack BarresseCEOCommented:
Hi there,

To install Power View, follow these instructions: http://www.excel2013.info/powerview/
Download Power Pivot: http://www.microsoft.com/en-us/bi/powerpivot.aspx (you may want to check the COM add-ins as well for this, I don't remember if it comes already installed in the ProPlus or not).

You should already see the Power View button on the INSERT tab though. Do you not see it? If not, what version are you running? (To check version go to File, Account, About Excel, tell us the numbers are the top.)

You don't have to reinstall all of Office though.

Regards,
Zack Barresse
0
broadcastwarehouseAuthor Commented:
There is no option in COM add-ins and there is no option for Powerview on insert tab.

The version we are running is;
Mic. Excel 2013 (15.0.4551.1510) MSO (15.0.4551.1508) 32-bit
Part of Mic. Office 365 ProPlus
0
Zack BarresseCEOCommented:
What COM add-ins do you see? Also, when you click File, Account, you should see an Update button there. Running the update will give you the latest bits of the build. Note between now and one month from now you will be getting service pack 1, as it was released two days ago.

Zack
0
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

broadcastwarehouseAuthor Commented:
Hi Zack
Thanks For your help

Managed to get it fixed.

Followed part of the solution on this page.
http://support.microsoft.com/kb/2805999

Instead of deleting these registry entries below , changed the permissions to allow current user and that fixed it.
Microsoft Office PowerPivot for Excel 2013 add-in
HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\PowerPivotExcelClientAddIn.NativeEntry.1
Power View add-in
HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\AdHocReportingExcelClientLib.AdHocReportingExcelClientAddIn.1
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Zack BarresseCEOCommented:
Thanks very much for posting the link/fix. :)

Zack
0
broadcastwarehouseAuthor Commented:
That was the solution to fix the issue
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Office

From novice to tech pro — start learning today.