maverick0728
asked on
Crystal Format with Multiple Columns Grayed Out
We have a labels report from our ERP software company that we need to modify. It is currently set to print on 8.5x11 paper, 2 across, 2 down.
We need to modify to print on a 4x6 label. For some reason when I am in the Section Expert > Details section the "Format with Multiple Columns" is grayed out.
How can I remove this? I need to set all data to one 4x6 label.
We need to modify to print on a 4x6 label. For some reason when I am in the Section Expert > Details section the "Format with Multiple Columns" is grayed out.
How can I remove this? I need to set all data to one 4x6 label.
ASKER
I've tried changing the paper, but it still leaves the detail section grayed out. What is the best way to start a new report and leave all my database settings alone? This is a report designed by our ERP software vendor and I don't want to mess with their already set for the report.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
thanks that worked
I believe if the report was created with the LABEL wizard, you can't change the report design as it is controlled by the label paper chosen.
Have you tried changing the paper it uses in the printer driver rather than changing the report itself.
mlmcc