troubleshooting Question

Lost Password for pst files

Avatar of Robert Ehinger
Robert EhingerFlag for United States of America asked on
OutlookMicrosoft Office
7 Comments1 Solution265 ViewsLast Modified:
We are going through a computer refresh project using a migration tool to move data from the old system to the new. On one user's system everything transferred. The problem we are having is with one of his pst files (we'll call it Personal Folders 1) asking for a password. The end user can not remember ever setting up a password for this folder and everything he tried failed. This is in Outlook 2010. Is there a way to retrieve this password so the end user can access all of his files?

Thank you!

Robert
ASKER CERTIFIED SOLUTION
Dan Craciun
IT Consultant

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