Lost Password for pst files

Robert Ehinger
Robert Ehinger used Ask the Experts™
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We are going through a computer refresh project using a migration tool to move data from the old system to the new. On one user's system everything transferred. The problem we are having is with one of his pst files (we'll call it Personal Folders 1) asking for a password. The end user can not remember ever setting up a password for this folder and everything he tried failed. This is in Outlook 2010. Is there a way to retrieve this password so the end user can access all of his files?

Thank you!

Robert
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Commented:
If that pst was created in a previous version of Outlook, you can try PstPassword, from Nirsoft: http://www.nirsoft.net/utils/pst_password.html

HTH,
Dan
Robert EhingerIT specialist

Author

Commented:
It was apparently created in Outlook 2010 because that is what was on the old system.

Commented:
Well, then I'm out of tried and free options...

You can still try it. At worse it won't work :)

A quick Google search shows some alternatives, but I haven't personally tried none of them.
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Here is another free tool that should help

http://www.syspc.org/outlook-pst-password-recovery.html
If he doesn't remember setting a pass ,it may be damaged.
Try running a repair.
Robert EhingerIT specialist

Author

Commented:
I ran the repair but that did not solve the problem. I will try using password recovery tools next.
Robert EhingerIT specialist

Author

Commented:
The end user has finally let me have his laptop to try one of the applications suggested. I will provide feedback with the results.

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