Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Lost Password for pst files

Posted on 2014-02-26
7
228 Views
Last Modified: 2014-04-03
We are going through a computer refresh project using a migration tool to move data from the old system to the new. On one user's system everything transferred. The problem we are having is with one of his pst files (we'll call it Personal Folders 1) asking for a password. The end user can not remember ever setting up a password for this folder and everything he tried failed. This is in Outlook 2010. Is there a way to retrieve this password so the end user can access all of his files?

Thank you!

Robert
0
Comment
Question by:RobertEhinger
7 Comments
 
LVL 34

Accepted Solution

by:
Dan Craciun earned 500 total points
ID: 39890299
If that pst was created in a previous version of Outlook, you can try PstPassword, from Nirsoft: http://www.nirsoft.net/utils/pst_password.html

HTH,
Dan
0
 

Author Comment

by:RobertEhinger
ID: 39890316
It was apparently created in Outlook 2010 because that is what was on the old system.
0
 
LVL 34

Expert Comment

by:Dan Craciun
ID: 39890340
Well, then I'm out of tried and free options...

You can still try it. At worse it won't work :)

A quick Google search shows some alternatives, but I haven't personally tried none of them.
0
VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

 
LVL 25

Expert Comment

by:Tony Giangreco
ID: 39890342
Here is another free tool that should help

http://www.syspc.org/outlook-pst-password-recovery.html
0
 
LVL 30

Expert Comment

by:pgm554
ID: 39890513
If he doesn't remember setting a pass ,it may be damaged.
Try running a repair.
0
 

Author Comment

by:RobertEhinger
ID: 39913494
I ran the repair but that did not solve the problem. I will try using password recovery tools next.
0
 

Author Comment

by:RobertEhinger
ID: 39930382
The end user has finally let me have his laptop to try one of the applications suggested. I will provide feedback with the results.
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office Picture Manager is not included in Office 2013. This comes as a shock to users upgrading from earlier versions of Office, such as 2007 and 2010, where Picture Manager was included as a standard application. This article explains how…
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question