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Global Address Book errors
I am running Exchange 2010. I have a couple recently added users that are either not showing up in the Global Address Book, or replying with NDRs to my internal users. Initially, on client workstations, we went to outlook > tools > send/receive > download address book. This took 20 minutes or so, but eventually it seemed to fix the issue. Now, however, this doesn't work. any ideas?
Generating server: Mailsrvr2.domain.com
IMCEAEX-_O=CUI+20STACK_OU=
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou
Original message headers:
Received: from mailsrvr2.domain.com ([fe80::64b7:35cb:ae1:7884
Mailsrvr2.domain.com ([fe80::64b7:35cb:ae1:7884
14.03.0158.001; Wed, 26 Feb 2014 14:01:13 -0800
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Bryan Free <bfree@domain.com>
To: Mark Deines <mdeines@domain.com>
Subject: test
Thread-Topic: test
Thread-Index: Ac8zPkP0T8BOdTo5RYGM7B+1o8
Date: Wed, 26 Feb 2014 14:01:12 -0800
Message-ID: <3F86718E3087FB47BBF765FE3
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <3F86718E3087FB47BBF765FE3
MIME-Version: 1.0
X-Originating-IP: [192.168.75.x]
Generating server: Mailsrvr2.domain.com
IMCEAEX-_O=CUI+20STACK_OU=
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou
Original message headers:
Received: from mailsrvr2.domain.com ([fe80::64b7:35cb:ae1:7884
Mailsrvr2.domain.com ([fe80::64b7:35cb:ae1:7884
14.03.0158.001; Wed, 26 Feb 2014 14:01:13 -0800
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Bryan Free <bfree@domain.com>
To: Mark Deines <mdeines@domain.com>
Subject: test
Thread-Topic: test
Thread-Index: Ac8zPkP0T8BOdTo5RYGM7B+1o8
Date: Wed, 26 Feb 2014 14:01:12 -0800
Message-ID: <3F86718E3087FB47BBF765FE3
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <3F86718E3087FB47BBF765FE3
MIME-Version: 1.0
X-Originating-IP: [192.168.75.x]
Malli Boppe
Did you try sending emails through webmail.
Hi,
Try following solution on any one of the problematic machine, this may resolve your issue:
http://helpspot.business.uconn.edu/index.php?pg=kb.page&id=301
Regards,
Arjun
Try following solution on any one of the problematic machine, this may resolve your issue:
http://helpspot.business.uconn.edu/index.php?pg=kb.page&id=301
Regards,
Arjun
ASKER
mboppe: i can successfully send through webmail. this tells me that the address book is likely updating successfully on my machines.
arjun: i followed the steps on the link, including running the MS fix, and clearing my saved nicknames. still receiving bounces. we are running Outlook 2007, FYI.
arjun: i followed the steps on the link, including running the MS fix, and clearing my saved nicknames. still receiving bounces. we are running Outlook 2007, FYI.
This means the poblem is with the outlook cached mode and offline address book.
Deleted a recreate outlook profile and see if that works.
Deleted a recreate outlook profile and see if that works.
ASKER CERTIFIED SOLUTION
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ASKER
Deleting the OAB files worked perfectly!