Solved

Office365 DNS & Hosting Website on Another Server

Posted on 2014-02-27
4
989 Views
Last Modified: 2014-03-03
Hello,

I have a website that has an office365 DNS. I would like to change the zone records so that requests to the website are routed to another website server (hostgator). However I don't know how to get this to work.

I tried changing the A record within the domain registrar to reflect the IP of the hostgator website server, but nothing happened (after 8 hours).

What's the best way of maintaining an office365 DNS and ensuring that website requests are routed to an external hostgator website server?
0
Comment
Question by:dabug80
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39891463
There is no such thing as office365 DNS.

The control of your DNS is wherever the domain's Name Servers are, usually your registrar.

First, make sure you can get to your web site's server by going to http://<ipaddress>
(this may not take you to your actual site if the IP is shared, but at least you'll know its the right server).

Which "A" record did you change?  If you want your web site at HostGator, then you need to change the "www" A record and if your DNS has a default ("@") A record, change that one as well to the IP address they gave you.

If your DNS control panel allows you to change the TTL, you can lower that to something like 300 (which is seconds, so that would be 5 minutes)

Then, CLEAR the cache on the computer you are using, because it may still have the wrong info.  You do this by running the following command:

IPCONFIG /FLUSHDNS

You should then get to the proper server.
0
 
LVL 40

Accepted Solution

by:
Vasil Michev (MVP) earned 500 total points
ID: 39891602
Are you on Small Business plan? If you have delegated domain management to Office 365, you will have to make the changes there, check this article:

http://office.microsoft.com/en-001/office365-suite-help/update-dns-records-to-keep-your-website-with-your-current-hosting-provider-HA102819884.aspx

It's basically the same process that Jeffrey outlined above, but the changes need to be made from the Office 365 portal.

If you are comfortable with managing DNS, there is no need to have Office 365 manage it for you, you can just change the NS records back to your registrar ones.
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39891703
Wow, I didn't even realize that Office 365 was managing DNS in that way.  So, I take back the first line in my post above -- however, the second line is what would be telling.  

I guess I never encounter any situation where we would want to have everything managed by Office 365, but it does make sense if you don't already have a domain name and want to keep management in one place.
0
 
LVL 1

Author Comment

by:dabug80
ID: 39899202
Thanks all. I'm just following this up now. I will let you know how I go
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
Cloud-based technologies and services will continue to grow in popularity in 2017 thanks to the simple, scalable and cost-effective solutions they deliver. Here are three areas where cloud adoption is poised to really take off.
This is Part 3 in a 3-part series on Experts Exchange to discuss error handling in VBA code written for Excel. Part 1 of this series discussed basic error handling code using VBA. http://www.experts-exchange.com/videos/1478/Excel-Error-Handlin…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question