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IIS problem

Posted on 2014-02-27
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Last Modified: 2014-03-04
Hi,

I am having a problem with the IIS on an SBS2011.
it all started after upgrading exchange 2010 to SP2 which didn't went well.
before that, i've done a sharepoint update that went well.

I've used this guide to sort it http://higlanditcrew.wordpress.com/2012/02/17/exchange-2010-service-pack-2-upgrade-failed-fixed/

I am getting WAS errors and application pools stopping:

Application pool 'SecurityTokenServiceApplicationPool' is being automatically disabled due to a series of failures in the process(es) serving that application pool.

Application pool 'SharePoint Central Administration v4' is being automatically disabled due to a series of failures in the process(es) serving that application pool.

Application pool 'SBS Sharepoint AppPool' is being automatically disabled due to a series of failures in the process(es) serving that application pool.

also this for each app pool

A listener channel for protocol 'http' in worker process '9176' serving application pool 'SecurityTokenServiceApplicationPool' reported a listener channel failure.  The data field contains the error number.

Also this

The Module DLL C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Owa\auth\exppw.dll failed to load.  The data is the error.

my mail essentials is not working either (from iis) with the same errors, stopping the app pool (WAS 5139)

This is also creating a problem with the WSUS but that will be another thread (wsus does not connect to the server, app pools failing, etc) at the moment the wsus role is removed. removing and adding it back did not help.

Please help, I can give you other details if needed
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Question by:tango_it
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Accepted Solution

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Jeffrey Kane - TechSoEasy earned 500 total points
ID: 39891522
You should NOT be following that guide because it is not going to help you in an SBS scenario.

About the only good piece of information on that post is that the problem is usually caused by Symantec AV -- so if you have ANY AV on your server you definitely want to disable it during upgrades like this.

Now, to fix your problem...

Since you ran the SharePoint patch first, did you manually run the PSCONFIG command as required on an SBS after SharePoint patches?
http://blogs.technet.com/b/sbs/archive/2011/05/24/you-must-manually-run-psconfig-after-installing-sharepoint-2010-patches.aspx

Please be sure to run this and make sure it finishes successfully.

When it does, reboot the server and then make sure all auto-start services are running before you run the FIX MY NETWORK wizard from the SBS Console and hopefully your IIS will come back to life.

If it does, then disable your AV and then install Exchange 2010 SP3 (no reason to install SP2 since SP3 includes it) by following this guide:
http://kwsupport.com/2013/05/install-exchange-2010-sp3-on-sbs-2011/

If you cannot get IIS back do not install Exchange 2010 SP3.  Call Microsoft for Support and have their engineers go in and clean things up -- that will save you an inordinate amount of time and effort -- well worth the $250 -- they will resolve it in a few hours, it could take you days otherwise.

Jeff
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Author Comment

by:tango_it
ID: 39891545
Hi Jeff,

I've just picked some ideas from the guide (owa was not working, now it does).
IIS works fine for all services related to exchange so it partially working.

I've runned the PSCONFIG manually (at that time), as in the link you gave me, with positive results.

I will run the FIX MY NETWORK after hours today and see if any changes.

I have doubts running the SP3 on the exchange after what happened before.
I think it stopped at some certificate errors (3rd party certificate)
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39891582
The FixMyNetwork wizard should do it's job and fix things.

Don't avoid installing service packs.. .they always do more good than bad and some things won't work right due to other server updates if you don't install the service packs.

Do you have AV running on the server?

Jeff
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Author Comment

by:tango_it
ID: 39891610
I have Bitdefender but it was off at the time of SP install.

I'm just worried that it will encounter the same problems as the other.

I'll do a restart tonight and see if the readiness checks will be all passed.
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Author Comment

by:tango_it
ID: 39904755
So,

Restarted the server, start installing SP3, failed at at removing certificates.

I've used this: http://www.exchangemaster.net/index.php?option=com_content&task=view&id=206&Itemid=1&lang=en

after that, SP3 finished the installation successful

All issues with IIS and SharePoint are sorted, it was all due to the failed SP2 on Exchange 2010.
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