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Windows 7 Backup errors

Posted on 2014-02-27
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Last Modified: 2016-10-27
I am trying to backup my bosses notebook. I used Acronis and it failed. I tried Windows 7 backup and I get error code: 0x80070002.

I did chkdsk /r and found no issues
I did sfc /scannow and no issues

I really need to make an image of this. Any help would be greatly appreciated.

thanks
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Question by:IT_Fanatic
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7 Comments
 
LVL 13

Expert Comment

by:Santosh Gupta
ID: 39892422
hi,

1. Check the Acronis Managed Machine Service.
2. Try repair installation of the Acronis Agent.
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Author Comment

by:IT_Fanatic
ID: 39892431
Im using the boot cd. The software is not installed on that machine. I just want to create a one time image
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LVL 88

Expert Comment

by:rindi
ID: 39892460
Did you also chkdsk the disk you want to backup to? Does it have enough space?
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Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 

Author Comment

by:IT_Fanatic
ID: 39892628
Cdkdsk passed. Plenty if space
0
 
LVL 88

Expert Comment

by:rindi
ID: 39892796
What about running the HD manufacturer's diagnostics on both the internal and the backup disk? And also run memtest86+.
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LVL 14

Accepted Solution

by:
shahzoor earned 250 total points
ID: 39893061
take out the harddisk
connect it as secondary to your machine
use any good software
Acronis or Paragon Backup and Recovery
and create the image
it wont give any errors like that
0
 

Author Comment

by:IT_Fanatic
ID: 39943276
im going to take the hdd out this week and try that method.
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