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Cannot do Search in Outlook 2007 on XP workstation

Posted on 2014-02-27
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Last Modified: 2014-03-05
I have a user with an older XP workstation and she is using Outlook 2007 as her mail client on our Exchange 2007 server. She noticed her neighbor with Outlook 2007 on a Windows 7 machine, is able to do searches and she is not. When she goes to TOOLS/INSTANT SEARCH/SEARCH OPTIONS, everything is grayed out. I did a little research and found registry hackes like; SetupCompletedSuccessfully to 0 and PreventIndexingOutlook set to 1, but she does not even have those entries. I do not even see a Windows Search service to enable or start. Is this an XP thing? Is there something I need to install on the PC to get search working?
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Question by:Thor2923
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Lee Ingalls earned 500 total points
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