Solved

exchange mail and calendar appts not syncing to phones

Posted on 2014-02-27
1
197 Views
Last Modified: 2014-03-03
We had an issue with an exchange 2003 server where unread mail and calendar appointments and contacts wouldn't sync to the phone unless you opened it up or viewed the appointment via OWA or Outlook.   We believe this started after upgrading some software on the exchange server and updating the .NET software.  

I can create an appointment on the phone and it will sync and update the calendar in OWA and Outlook.   Same goes with sending email from the phone.    

Issue seems to be any appointments within the calendar that are not viewed and also any email that is not read first.     The mobile devices seem to know that there is an update or that they need to sync as they will continue to "check for mail" every 4 or 5 seconds.  

This is all devices.  We have tried rebooting, looking through IIS logs, event viewer, etc.. but nothing is showing up.

Also, I can connect to the OMA site and view all contacts and calendar entries.  I have ran a few different active sync tests and those all pass.

any help is appreciated.

Thanks.
0
Comment
Question by:tiptechs
1 Comment
 

Accepted Solution

by:
tiptechs earned 0 total points
ID: 39900441
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you are a web developer, you would be aware of the <iframe> tag in HTML. The <iframe> stands for inline frame and is used to embed another document within the current HTML document. The embedded document could be even another website.
Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
This video discusses moving either the default database or any database to a new volume.

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now