?
Solved

Hosted Exchange and Email Moved to Non-Existent Cloud Storage

Posted on 2014-02-27
2
Medium Priority
?
162 Views
Last Modified: 2014-03-05
Hi, At a remote site that uses Hosted Exchange (MS Exchange 2007 servers in the cloud apparently) the user said that they were trying to move their emails from one folder to another, but during the process a prompt appeared saying something to the effect of 'Move Inbox To Cloud Storage?' and the user apparently clicked 'Yes' and now all of the emails are gone as the user did not have a cloud storage account with the Hosted Exchange provider - who confirms that there are not any emails in the cloud storage for that user.  The emails are gone now.  What are the other places where those emails could have went (as it appeared that they were moved and not deleted) ??  TIA ...
0
Comment
Question by:LGroup1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 17

Accepted Solution

by:
Gerald Connolly earned 900 total points
ID: 39894644
You might want to employ a local consultant to sort this one.
0
 

Author Closing Comment

by:LGroup1
ID: 39907196
We figured it out - apparently the emails were deleted and not moved to the cloud.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question