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Hosted Exchange and Email Moved to Non-Existent Cloud Storage

Posted on 2014-02-27
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Last Modified: 2014-03-05
Hi, At a remote site that uses Hosted Exchange (MS Exchange 2007 servers in the cloud apparently) the user said that they were trying to move their emails from one folder to another, but during the process a prompt appeared saying something to the effect of 'Move Inbox To Cloud Storage?' and the user apparently clicked 'Yes' and now all of the emails are gone as the user did not have a cloud storage account with the Hosted Exchange provider - who confirms that there are not any emails in the cloud storage for that user.  The emails are gone now.  What are the other places where those emails could have went (as it appeared that they were moved and not deleted) ??  TIA ...
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Question by:LGroup1
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Gerald Connolly earned 900 total points
ID: 39894644
You might want to employ a local consultant to sort this one.
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by:LGroup1
ID: 39907196
We figured it out - apparently the emails were deleted and not moved to the cloud.
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