Solved

Hosted Exchange and Email Moved to Non-Existent Cloud Storage

Posted on 2014-02-27
2
156 Views
Last Modified: 2014-03-05
Hi, At a remote site that uses Hosted Exchange (MS Exchange 2007 servers in the cloud apparently) the user said that they were trying to move their emails from one folder to another, but during the process a prompt appeared saying something to the effect of 'Move Inbox To Cloud Storage?' and the user apparently clicked 'Yes' and now all of the emails are gone as the user did not have a cloud storage account with the Hosted Exchange provider - who confirms that there are not any emails in the cloud storage for that user.  The emails are gone now.  What are the other places where those emails could have went (as it appeared that they were moved and not deleted) ??  TIA ...
0
Comment
Question by:LGroup1
2 Comments
 
LVL 16

Accepted Solution

by:
Gerald Connolly earned 300 total points
ID: 39894644
You might want to employ a local consultant to sort this one.
0
 

Author Closing Comment

by:LGroup1
ID: 39907196
We figured it out - apparently the emails were deleted and not moved to the cloud.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

29 Experts available now in Live!

Get 1:1 Help Now