Solved

dead peer detection gets response not in time

Posted on 2014-02-27
4
370 Views
Last Modified: 2014-03-26
I have an Vertical Xcelerator IP VOIP phone system behind a cisco RV220w router/firewall.  All toll free calls are being dropped after 16 minutes.  toll calls do not experience this behavior.  The trace shows that the carrier is sending a DPD re-invite but the PBX is not responding until 7 seconds later.  By this time the call is being torn down.  The cisco RV220W has the SIP ALG active but there are no settings for this.  Has anyone experienced this and is there a fix?(trace items below)

Dead peer detection INVITE
Feb 4 12:42:42 gw1 /usr/local/sbin/kamailio[9963]: INFO: [R-MAIN:101afc0c-a0002be-17ac-52f0dcbb-920dfef1-70bf3d82@10.0.2.190] -> Other sequential INVITE received from 74.80.226.164:5060

Reply from PBX
Feb 4 12:42:49 gw1 /usr/local/sbin/kamailio[9952]: ERROR: [R-DEFAULT-STATELESS-REPLY:101afc0c-a0002be-17ac-52f0dcbb-920dfef1-70bf3d82@10.0.2.190] !> Received stateless reply 200 (INVITE) from 108.32.57.50:6060
0
Comment
Question by:gmerilli
  • 2
4 Comments
 
LVL 17

Expert Comment

by:TimotiSt
ID: 39916250
That port number is a but suspicious: "108.32.57.50:6060". Your SIP ALG might only monitor port 5060 by default.
Standard option: any firmware updates to the router?

Tamas
0
 

Accepted Solution

by:
gmerilli earned 0 total points
ID: 39945036
I understand your comment, but I actually eliminated the ALG server by putting the PBX directly on the internet and I still got the same issue.  FYI....other than this happening on toll free calls, non-toll free calls work fine.  My provider switched our toll free call carrier to another provider and the problem went away.  They have currently opened a trouble ticket with the carrier.
0
 

Author Closing Comment

by:gmerilli
ID: 39955443
didn't really get a solution as to why this was happening
0

Featured Post

3 Use Cases for Connected Systems

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Two of my three WiFi Routers lose connection 6 65
Cisco Sup720 Migrate to Sup2T 5 74
How VPC help preventing STP Loops 4 102
WAN Site Edge Routers 15 58
The Cisco RV042 router is a popular small network interfacing device that is often used as an internet gateway. Network administrators need to get at the management interface to make settings, change passwords, etc. This access is generally done usi…
If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s could still be an essential part of your team’s modern I…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

823 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question