• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 200
  • Last Modified:

Unable to Open Web Links in Outlook

I am having issues opening up hyperlinks within an email from Outlook while IE is not running.  If IE is running, the hyperlink does open.  Here's the scenario:

The machine is a Windows 2008 R2 64 bit Standard
Outlook is running 2010 64 bit Standard
Users connect to the machine through Citrix or RDP

Any help will be appreciated!
  • 2
1 Solution
Dirk KotteSECommented:
not a unknown problem.
the 2 articles bellow describe some possible error-sources and solutions.

repeatedly my users helps to reset the "Internet Explorer Settings" as described within

if you receive a message like "“This operation has been cancelled due to restrictions in effect on this computer. " you should try the tips within:
beckettassociatesAuthor Commented:
Thanks for the reply.  That did not resolve the issue.  I needed to repair Outlook from the control panel to fix the problem.  I appreciate the assistance.
beckettassociatesAuthor Commented:
I found the Outlook repair to allow me to open hyperlinks through Outlook.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now