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Unable to deploy URL shortcut thru GPO preferences

Posted on 2014-02-27
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1,597 Views
Last Modified: 2014-03-10
I'm try to deploy a URL shortcut to the desktop through a GPO. From Windows server 2008 to a Windows 7 computer. When I do a gpupdate on the client the shortcut does not appear. I've tried assigning the GPO to a User configuration and Computer configuration.
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Question by:Stevenscs2
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LVL 13

Expert Comment

by:Santosh Gupta
ID: 39893421
Hi, Pls share how you have implemented it and are you getting any error in event logs.
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Author Comment

by:Stevenscs2
ID: 39895066
In ADUC, I created an OU and added my test user account to it. In group policy management, I created a policy to add a URL shortcut preference and assigned this policy to the OU that contains my test user account. On my test computer, I logged in as my test user. I opened a command prompt and entered the gpupdate command. The event log on the computer shows the group policy completed successfully  but the icon does not appear on the desktop. I've tried implementing it under User configuration and Computer configuration.
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LVL 13

Expert Comment

by:Santosh Gupta
ID: 39895159
hi,

1. Run rsop.msc on client machine.
2. Are you able to get the shorcurt if you are manually running your script.
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Author Comment

by:Stevenscs2
ID: 39895191
I ran the rsop.msc and the URL popped up on the desktop like I wanted it to, however, an open window says Group Policy Error in the title bar, the error says "The RSoP snap-in was unable to generate the computer's data due to insufficient permissions. The snap-in will continue to start but only the users's data will be displayed." Below that it says "Access Denied"
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LVL 13

Expert Comment

by:Santosh Gupta
ID: 39895322
pls login with local admin or domain admin account and run rsop.msc.
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Author Comment

by:Stevenscs2
ID: 39895457
ok, I ran rsop.msc under a domain admin account. I don't see anything under RSoP to show that my shortcut policy was applied.

I don't know what you mean on #2 about running a script. This is a GPO not a script. I tried to run gpupdate and that still did nothing under the admin login.
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LVL 13

Expert Comment

by:Santosh Gupta
ID: 39895589
if in rsop result your policy is not showing that mean your policy is not applied.

reverify and check that you have applied policy correctly or it is being blocked somewhere.
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Author Comment

by:Stevenscs2
ID: 39895618
I thought you just create the policy and assign it to the OU and it is applied. Am I missing a step to apply it correctly?
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LVL 13

Expert Comment

by:Santosh Gupta
ID: 39895660
you are doing right steps. may be some other issue. pls go throuth the given url.
http://deployhappiness.com/top-10-ways-to-troubleshoot-group-policy/
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Author Comment

by:Stevenscs2
ID: 39896273
I went through all 10 of those troubleshooting steps and did not find anything out of order.
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Author Comment

by:Stevenscs2
ID: 39896286
There is a red triangle on the shortcut icon in the Group Policy editor. Is that a problem? If I change the Action to Create or Update it changes to yellow.
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Accepted Solution

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Stevenscs2 earned 0 total points
ID: 39906986
I got it to work. I had to change the GPO shortcut property Location from "All Users Desktop" to "Desktop"
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Author Closing Comment

by:Stevenscs2
ID: 39917015
I solved it.
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