Solved

Exchange on SBS - Error - Event ID 9175

Posted on 2014-02-28
3
339 Views
Last Modified: 2014-03-10
I'm having an intermittent problem where email is queuing in the Local Delivery folder (2 or 3 mornings a week) - force connection and restart of the Information Store service temporarily resolves the problem.  Event Manager reports the following -

Source: MSExchangeSA Category: MAPI Session Event ID: 9175

The MAPI call 'OpenMsgStore' failed with the following error:
The attempt to log on to the Microsoft Exchange Server computer has failed.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0512-00000000
0
Comment
Question by:t38
3 Comments
 
LVL 15

Accepted Solution

by:
jerseysam earned 500 total points
ID: 39894410
I have seen this when you are close to the mailstore size limit.

If exchange SBS then you will need to increases the size via the registry change:

 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\<Servername>\Private-GUID

Create a DWORD entry by right-clicking on the folder and selecting NEW > DWORD Value

Enter a DECIMAL value of anything between 18 and 75 (making sure that it is not larger than the free space on the drive where your store resides)
0
 

Author Comment

by:t38
ID: 39894412
Thanks - will try that and revert.
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39896490
What version server are you running?  because the above suggestion may not apply.

Also, how much overhead is there on the disk that contains your Exchange database?  ie, what is total disk/volume size and how much free space?

Jeff
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question