Solved

Exchange on SBS - Error - Event ID 9175

Posted on 2014-02-28
3
325 Views
Last Modified: 2014-03-10
I'm having an intermittent problem where email is queuing in the Local Delivery folder (2 or 3 mornings a week) - force connection and restart of the Information Store service temporarily resolves the problem.  Event Manager reports the following -

Source: MSExchangeSA Category: MAPI Session Event ID: 9175

The MAPI call 'OpenMsgStore' failed with the following error:
The attempt to log on to the Microsoft Exchange Server computer has failed.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0512-00000000
0
Comment
Question by:t38
3 Comments
 
LVL 15

Accepted Solution

by:
jerseysam earned 500 total points
ID: 39894410
I have seen this when you are close to the mailstore size limit.

If exchange SBS then you will need to increases the size via the registry change:

 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\<Servername>\Private-GUID

Create a DWORD entry by right-clicking on the folder and selecting NEW > DWORD Value

Enter a DECIMAL value of anything between 18 and 75 (making sure that it is not larger than the free space on the drive where your store resides)
0
 

Author Comment

by:t38
ID: 39894412
Thanks - will try that and revert.
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39896490
What version server are you running?  because the above suggestion may not apply.

Also, how much overhead is there on the disk that contains your Exchange database?  ie, what is total disk/volume size and how much free space?

Jeff
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

Resolve DNS query failed errors for Exchange
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now