Swapping Cisco Phones with Inadequate Licenses
Posted on 2014-02-28
We have 30 cisco phones in use, 30 licenses in use with the Cisco phone manager, and 2 extra phones (already configured for the phone network). When we try to deploy one of the extra phones, the phones fail registration with the server ... someone told us that is because of the licensing issue (too few licenses for the number of phones), which makes perfect sense.
However, one of our phones has been giving us problems ... we would like to swap out the problem phone with one of the extras, but simply unplugging the problem phone doesn't allow the extra/replacement to register. Is there some way to "clear" or "force" the problem phone off the server to free up a spot to add the extra in its place?
I realize the easiest solution is to simply purchase extra licenses, but you know how management can be sometimes - that's what we are dealing with here - but if we simply must buy the licenses, so be it :)