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Error for Outlook Cached Exchange Mode Clients Connecting to Exchange Public Folders

Posted on 2014-02-28
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Last Modified: 2014-06-23
When one tries to expand the Public Folders view in an Outlook client that is mapped to a Exchange Public Folder setup, it errors out saying that the Exchange server is not available due to either network problems or maintenance.

The Exchange Public Folders are online and it does work through Outlook Web though.
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Question by:RTM2007
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6 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39895555
Version of Exchange?
Does the database have a default public folder database assigned?

Simon.
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Author Comment

by:RTM2007
ID: 39895718
2010. Yes but it is split between servers for redundancy
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Accepted Solution

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Simon Butler (Sembee) earned 500 total points
ID: 39895747
Are the folders fully replicated? There is no redundancy with Public Folders, if you lose the public folder database then you have to reconfigure the databases.

If you have multiple public folder databases, does it happen for users with the other database?

Simon.
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Author Comment

by:RTM2007
ID: 39895752
only happens for one more user (not in cached mode) out of 200 mailboxes.

How would I check to see that they're fully replicated?
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39895780
Compare the output of get-publicfolderstatistics.
If you move the user to another database which has the other public folder store as its public folder database, does the problem follow?

Simon.
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LVL 2

Author Comment

by:RTM2007
ID: 39895991
Seems to be off from both servers, by a lot of folders.
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