Solved

Can't send TO a Distribution Group "AS" somebody else

Posted on 2014-02-28
9
245 Views
Last Modified: 2014-03-19
Have a weird issue I can't determine how to fix, and whether it's AD, Exchange, a bug in either or what.

But User A is trying to send to a Distribution Group "from" User B (User A is putting User B in the "from" box, and putting the Distribution Group in the "to" box).

When User A sends the e-mail, they get a bounce-back error:

From: Microsoft Outlook
Sent: Friday, February 28, 2014 10:57 AM
To: User A
Subject: Undeliverable: My Parents 2014


Delivery has failed to these recipients or groups:

DistributionGroup
You can't send a message on behalf of this user unless you have permission to do so. Please make sure you're sending on behalf of the correct sender, or request the necessary permission. If the problem continues, please contact your helpdesk.

I have verified in the Exchange Console that User A has "Send As" permission on User B, and that User A is listed as a Delegate in User B's Outlook > File > Account Settings Delegate > Delegate Access.
0
Comment
Question by:garryshape
  • 4
  • 2
  • 2
  • +1
9 Comments
 
LVL 9

Accepted Solution

by:
David Carr earned 250 total points
ID: 39895397
Have you tried removing and re-adding the Send-As permission?
0
 

Author Comment

by:garryshape
ID: 39895511
Yeah but got the same error. Unless I need to wait longer.

I'm going to try from OWA next.

If OWA doesn't work, I'm wondering if I need to add AD permissions to the DistributionGroup for both User A and User B, if such a permission is even possible.
0
 
LVL 9

Expert Comment

by:David Carr
ID: 39895737
Exchange permissions and AD permissions can be tricky to get working right
0
 

Author Comment

by:garryshape
ID: 39895776
Haha yeah, tell me about it. Will report back.
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 
LVL 12

Expert Comment

by:ktaczala
ID: 39896737
can user A send to distribution group as user A without any issues?
0
 
LVL 35

Assisted Solution

by:Mahesh
Mahesh earned 250 total points
ID: 39902943
You can try to set Permissions through active directory

You need to enbale advanced features view in active directory in order to view security tab

Then replicate the changes through AD replication within all DCs in site as Exchange servers installed and check if it works
0
 

Author Comment

by:garryshape
ID: 39904989
Yes, User A can send to the Distribution Group as themself. Just not when changing the Froma ddress to a person they have Send As permissions to.

As for AD Advanced Features on User B's security properties, I show User A already is listed in there with "Send As" properties. Should I maybe also check "Allowed to authenticate" in advanced too?
0
 
LVL 35

Expert Comment

by:Mahesh
ID: 39905682
No that is not required
0
 

Author Closing Comment

by:garryshape
ID: 39940898
The issue appears to be a problem with our Exchange server, and I do not have a resolution for our particular situation at this time, as an admin has a case open with Microsoft who is still assisting. There may be some hotfixes involved but I do not know yet. I probably won't know for another month. Accepting general answers as a general solution here. If I find anything more helpful I will add to the discussion later.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now