Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Can't send TO a Distribution Group "AS" somebody else

Posted on 2014-02-28
9
Medium Priority
?
258 Views
Last Modified: 2014-03-19
Have a weird issue I can't determine how to fix, and whether it's AD, Exchange, a bug in either or what.

But User A is trying to send to a Distribution Group "from" User B (User A is putting User B in the "from" box, and putting the Distribution Group in the "to" box).

When User A sends the e-mail, they get a bounce-back error:

From: Microsoft Outlook
Sent: Friday, February 28, 2014 10:57 AM
To: User A
Subject: Undeliverable: My Parents 2014


Delivery has failed to these recipients or groups:

DistributionGroup
You can't send a message on behalf of this user unless you have permission to do so. Please make sure you're sending on behalf of the correct sender, or request the necessary permission. If the problem continues, please contact your helpdesk.

I have verified in the Exchange Console that User A has "Send As" permission on User B, and that User A is listed as a Delegate in User B's Outlook > File > Account Settings Delegate > Delegate Access.
0
Comment
Question by:garryshape
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
  • 2
  • +1
9 Comments
 
LVL 9

Accepted Solution

by:
David Carr earned 1000 total points
ID: 39895397
Have you tried removing and re-adding the Send-As permission?
0
 

Author Comment

by:garryshape
ID: 39895511
Yeah but got the same error. Unless I need to wait longer.

I'm going to try from OWA next.

If OWA doesn't work, I'm wondering if I need to add AD permissions to the DistributionGroup for both User A and User B, if such a permission is even possible.
0
 
LVL 9

Expert Comment

by:David Carr
ID: 39895737
Exchange permissions and AD permissions can be tricky to get working right
0
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 

Author Comment

by:garryshape
ID: 39895776
Haha yeah, tell me about it. Will report back.
0
 
LVL 13

Expert Comment

by:ktaczala
ID: 39896737
can user A send to distribution group as user A without any issues?
0
 
LVL 37

Assisted Solution

by:Mahesh
Mahesh earned 1000 total points
ID: 39902943
You can try to set Permissions through active directory

You need to enbale advanced features view in active directory in order to view security tab

Then replicate the changes through AD replication within all DCs in site as Exchange servers installed and check if it works
0
 

Author Comment

by:garryshape
ID: 39904989
Yes, User A can send to the Distribution Group as themself. Just not when changing the Froma ddress to a person they have Send As permissions to.

As for AD Advanced Features on User B's security properties, I show User A already is listed in there with "Send As" properties. Should I maybe also check "Allowed to authenticate" in advanced too?
0
 
LVL 37

Expert Comment

by:Mahesh
ID: 39905682
No that is not required
0
 

Author Closing Comment

by:garryshape
ID: 39940898
The issue appears to be a problem with our Exchange server, and I do not have a resolution for our particular situation at this time, as an admin has a case open with Microsoft who is still assisting. There may be some hotfixes involved but I do not know yet. I probably won't know for another month. Accepting general answers as a general solution here. If I find anything more helpful I will add to the discussion later.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Know the reasons and solutions to move/import EDB to New Exchange Server. Also, find out how to recover an Exchange .edb file and to restore the file back.
I don't pretend to be an expert at this, but I have found a few things that are useful. I hope that sharing them here will help others, so they will not have to face some rather hard choices. Since I felt this to be a topic of enough importance and…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Attackers love to prey on accounts that have privileges. Reducing privileged accounts and protecting privileged accounts therefore is paramount. Users, groups, and service accounts need to be protected to help protect the entire Active Directory …
Suggested Courses

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question