part of email sent

TomBalla
TomBalla used Ask the Experts™
on
A user is saying he sent an email and only part of the email was sent.  When he checks his sent mail it is only showing part of the email.  He said it has happened twice this week.
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Zac HarrisSystems Administrator

Commented:
Can you please provide more information as to which version of Outlook you are using?
Lee IngallsDirector of IT/TS, Quality and Finance

Commented:
What version of Outlook and are you using Exchange Server?

Author

Commented:
no exchange server, outlook 2003
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Zac HarrisSystems Administrator

Commented:
What OS are you running?

Author

Commented:
vista
Lee IngallsDirector of IT/TS, Quality and Finance

Commented:
What version of Internet Explorer? IE11?
Systems Administrator
Commented:
Ok, what is your version of Internet Explorer? I'm asking as there has been some recent traffic about IE11 causing this type of issue. Downgrading to IE10 seems to fix it.

An example of one problem manifesting itself as another....
Lee IngallsDirector of IT/TS, Quality and Finance
Commented:
If IE11... uninstall IE11 and revert to IE10 then disable IE automatic updates. Outlook 2003 has issues with IE11. Outlook 2003 uses IE for rendering HTML. If you must use IE11 then you could trying changing your message format to plaintext or rtf.

Author

Commented:
Uninstalled IE11, will let you know if it works.  
Thanks.

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