Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 10841
  • Last Modified:

Print Spooler problem - Windows 7 - Add printer through print server

Hi there,

We have a user that cannot print because his print spooler service keeps shutting down.  When he tries to start the spooler and then add a printer, he gets an error that states:

Operation could not be completed (error 0x000006ba).  The local print spooler service is not running.  Please restart the spooler or restart the machine.

He is trying to connect to a Ricoh printer through a local print server.  No one else in our office has this problem.

Any suggestions?

Thanks,
- Christian
1
Christian Palacios
Asked:
Christian Palacios
1 Solution
 
Chris HInfrastructure ManagerCommented:
Run 'services.msc'

Stop print spooler

Goto c:\windows\system32\spool\printers

Delete any files in there

Start print spooler


Did that keep the print spooler running at least?
1
 
Justin YeungSenior Systems EngineerCommented:
you might have to delete the drivers as well

c:\windows\system32\spooler\drivers

since it could be causing by printer drivers
0
 
Christian PalaciosSenior IT Systems AdministratorAuthor Commented:
The user just tried this solution and it worked great!

Thank you!
0
 
labericCommented:
Thanks Christian....I tried your solution and it works.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now