MS Outlook and MS Outlook Web Access not showing items in sent folder

masterofall
masterofall used Ask the Experts™
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The e-mail items in the sent folder of a use are missing. The folder show up in Outlook and Outlook Web Access but it empty. If you send a new message it also disappears.

Getmailboxstatistics is reporting that they are 7543 items in the sent folder/

Exchange server is 2010 and Outlook is 2010
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Md. MojahidExchange server admin

Commented:
The problem turned out to be a Filter.Turned off= Sent Items appear.

Author

Commented:
Where is this filter and how do I turn it on or off?
The exchange server needed a restart.

Author

Commented:
The issue was at the exchange server level not MS Outlook.

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