MS Outlook and MS Outlook Web Access not showing items in sent folder

The e-mail items in the sent folder of a use are missing. The folder show up in Outlook and Outlook Web Access but it empty. If you send a new message it also disappears.

Getmailboxstatistics is reporting that they are 7543 items in the sent folder/

Exchange server is 2010 and Outlook is 2010
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masterofallAuthor Commented:
The exchange server needed a restart.
Md. MojahidCommented:
The problem turned out to be a Filter.Turned off= Sent Items appear.
masterofallAuthor Commented:
Where is this filter and how do I turn it on or off?
masterofallAuthor Commented:
The issue was at the exchange server level not MS Outlook.
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