MS Outlook and MS Outlook Web Access not showing items in sent folder

Posted on 2014-02-28
Last Modified: 2014-05-10
The e-mail items in the sent folder of a use are missing. The folder show up in Outlook and Outlook Web Access but it empty. If you send a new message it also disappears.

Getmailboxstatistics is reporting that they are 7543 items in the sent folder/

Exchange server is 2010 and Outlook is 2010
Question by:masterofall
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Expert Comment

by:Md. Mojahid
ID: 39896660
The problem turned out to be a Filter.Turned off= Sent Items appear.

Author Comment

ID: 39898027
Where is this filter and how do I turn it on or off?

Accepted Solution

masterofall earned 0 total points
ID: 40041814
The exchange server needed a restart.

Author Closing Comment

ID: 40055636
The issue was at the exchange server level not MS Outlook.

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