Netgear Prosafe VPN Client not working with Windows 8 firewall
Posted on 2014-02-28
There are a number of computers that are accessing a main office using a Netgear336Gv2 router and the Netgear Prosafe VPN Client software on the clients.
It appears that the VPN won't work if the Windows firewall is turned on, on the client computer. So, the users have turned off the firewall. Since they need the VPN, I can't force them to turn the firewalls back on. So I need a solution.
Normally, I would expect the firewall issues to be dealt with as part of the client softare installation - either automatically or, by instructions, manually.
Since I didn't install the client software, I can't say what was done.
I suppose that I could reinstall it just to see what it looks like and what choices there are and what happens then.....
I did try adding the Netgear VPN client software to the firewall application exceptions but it did no good.
So, I'm looking for ways to get these firewalls turned back on AND have the VPN work.