Windows 7 critical error
Does anyone an idea what happened to my HP Pavillion DV7
Here is what happened at about 1pm I shut the lid which puts the machine to sleep
At 8:45Pm I opened the lid and instead of it coming up normally I got:
Blue screen. When it rebooted I rant diagnostics and it claimed EA problems after I rant chkdsk/F on it So far EA records indicate there are some special hardware issues which makes sense as I have a Hybrid cached Hard drive.
What I really need is to make heads or tails of this error which appears to have caused the bluescreen:
Log Name: System
Source: Microsoft-Windows-Kernel-P
Date: 2/28/2014 8:45:29 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: PREMIER
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Ke
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2014-03-01T01:
<EventRecordID>383068</Eve
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>PREMIER</Compute
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">278</D
<Data Name="BugcheckParameter1">
<Data Name="BugcheckParameter2">
<Data Name="BugcheckParameter3">
<Data Name="BugcheckParameter4">
<Data Name="SleepInProgress">fal
<Data Name="PowerButtonTimestamp
</EventData>
</Event>
Also the following I found a bit odd:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Ke
<EventID>1</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2014-03-01T01:
<EventRecordID>383055</Eve
<Correlation />
<Execution ProcessID="4" ThreadID="68" />
<Channel>System</Channel>
<Computer>PREMIER</Compute
<Security />
</System>
- <EventData>
<Data Name="NewTime">2014-03-01T
<Data Name="OldTime">2014-02-28T
</EventData>
</Event>
Does anyone have any ideas?
So far the problem has not repeated itself. Last time I got blue screens it was due to a device driver out of sync with Microsoft's awful monthly security updates
I say awful because I always cross my fingers and hope for the best - Always things break after for some reason.
Here is what happened at about 1pm I shut the lid which puts the machine to sleep
At 8:45Pm I opened the lid and instead of it coming up normally I got:
Blue screen. When it rebooted I rant diagnostics and it claimed EA problems after I rant chkdsk/F on it So far EA records indicate there are some special hardware issues which makes sense as I have a Hybrid cached Hard drive.
What I really need is to make heads or tails of this error which appears to have caused the bluescreen:
Log Name: System
Source: Microsoft-Windows-Kernel-P
Date: 2/28/2014 8:45:29 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: PREMIER
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Ke
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2014-03-01T01:
<EventRecordID>383068</Eve
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>PREMIER</Compute
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">278</D
<Data Name="BugcheckParameter1">
<Data Name="BugcheckParameter2">
<Data Name="BugcheckParameter3">
<Data Name="BugcheckParameter4">
<Data Name="SleepInProgress">fal
<Data Name="PowerButtonTimestamp
</EventData>
</Event>
Also the following I found a bit odd:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Ke
<EventID>1</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2014-03-01T01:
<EventRecordID>383055</Eve
<Correlation />
<Execution ProcessID="4" ThreadID="68" />
<Channel>System</Channel>
<Computer>PREMIER</Compute
<Security />
</System>
- <EventData>
<Data Name="NewTime">2014-03-01T
<Data Name="OldTime">2014-02-28T
</EventData>
</Event>
Does anyone have any ideas?
So far the problem has not repeated itself. Last time I got blue screens it was due to a device driver out of sync with Microsoft's awful monthly security updates
I say awful because I always cross my fingers and hope for the best - Always things break after for some reason.
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There is a free program called whocrashed. Google it and download it. When you run it it will analyse your crash dumps and tell you the likely causes.
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look for minidumps in c\windows\minidumps and post the latest here for more info
many DV7 have video problems, and can be cured by reflowing the chip
if you want more details on it, just ask !
many DV7 have video problems, and can be cured by reflowing the chip
if you want more details on it, just ask !
I guess I could have used a more specific answer but other wise it it a good solution. I will use this program for the next bluescreen I have. or maybe on another computer I care less about to test it.
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I cant see that either of these is relevant to the bsod - they are usually caused by driver problems and especially when coming out of sleep/hibernate. If you have a large (1TB) sata driver that takes more than 10 sec to spin up from sleep state for example.
http://support.microsoft.com/kb/977178#top