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Recovering outlook account settings on external drive

Posted on 2014-03-01
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Last Modified: 2014-03-10
Hi

A client's laptop computer system (xp) crashed and won't boot anymore

I'm rebuilding the laptop and I'd like to recover the user's Outlook account settings from the files that we tranfered over to an external drive before launching with the reinstallation.

Can anyone guide me on how this can be done ?

thanks
yann
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Question by:Yann Shukor
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6 Comments
 
LVL 24

Expert Comment

by:Eirman
ID: 39897567
Outlook settings are store in the registry.
This describes how to recover them in your situation ...
http://blog.eddsn.com/2011/02/restore-outlook-account-settings-from-second-drive/

It's not quite as complicated as it looks at first glance.
The fact the author has described every step in detail, increases the size of the article.
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Author Comment

by:Yann Shukor
ID: 39898206
Thanks Eirman, I had in fact come across that page but hadn't realized how relevant it was.

I attempted the procedure and was able to recover the original Outlook 2003 profiles that were on the XP system

I didn't mention that the original license attached to this computer is Windows Vista Business, so that is what I reinstalled

I can't however seem to insert the profile info into Vista, it doesn't seem to use the same "windows messaging subsystem" location

any ideas ?

thanks
yann
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LVL 92

Expert Comment

by:nobus
ID: 39898240
what exactly did you transfer to the drive?
if it was the pst file, you can just import it
here a discussion on moving your files between PC's  - it may have useful info (file location etc) for you :  http://www.lifehacker.com.au/2009/04/how-to-move-your-outlook-files-from-one-pc-to-another/
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Accepted Solution

by:
Yann Shukor earned 0 total points
ID: 39898256
Thanks for your response Nobus

I recovered the profile entries that were present in the Windows Messaging Subsystem subkey of the original XP OS as indicated in the link

Recovered subkey:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\<profile name>l\9375CFF0413111d3B88A00104B2A6676]

Then I reinstalled Office 2003, after of course having installed Windows Vista

I then executed the 'recovered' registry file which recreated a Windows Messaging Subsystem subkey with its original contents, but Outlook apparently doesn't look there for its account details.

So my question really is where does Outlook 2003 store its account details under Windows Vista ?

thanks
yann
0
 
LVL 92

Expert Comment

by:nobus
ID: 39898463
it is not clear, if that link also restores the autofill file, and signatures
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Author Closing Comment

by:Yann Shukor
ID: 39917017
This issue wasn't resolved
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