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MC50 will not connect to WLAN on New Sonicwall TZ105 Wireless

Posted on 2014-03-01
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Last Modified: 2014-06-11
just put in a TZ 105 Wireless sonicwall in environment where handheld MC50s are used.  All other devices can get the wireless signal, DHCP from Sonicwall hands out address.  However, the MC50s are not getting handed an address.  We can assign static and it appears to connect but that is about it.  Cannot browse web and cannot be seen on the network.  Cannot ping any other devices from the unit even though we know the other addresses are on the lan.  Logs on the Sonicwall dont appear to show any attempt from the MC50 that it asked for an address.  These units work fine on the old Cisco/Linksys device that was in place before.
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Question by:dstewart83161
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LVL 37

Expert Comment

by:bbao
ID: 39898679
> We can assign static and it appears to connect but that is about it.
> Cannot ping any other devices

can other devices ping this unit?
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LVL 44

Expert Comment

by:Davis McCarn
ID: 39899058
How did you setup authentication on the Sonicwall?
Your MC50's are very old and may not like newer authentication methods.
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dstewart83161 earned 0 total points
ID: 40058055
Had to set the lower wireless signal (G) and put a specific channel on it (6).  Once this was completed, the MC50 took to the network with little problem.
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by:bbao
ID: 40058125
what is the little problem? :)
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Author Closing Comment

by:dstewart83161
ID: 40126657
not a lot of help on the subject and it appears to be a workaround not really a fix
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