Link to home
Start Free TrialLog in
Avatar of Lev Seltzer
Lev SeltzerFlag for Israel

asked on

Error with Network Attached Storage

I have a Western Digital "Mybook Live" NAS and I store update files and installation programs in a shared folder. Recently, when I have tried to run these programs on Windows 8.1, I get an error message:

\\seltzerserver\Updates\...(installation.exe)
The parameter is incorrect.

\\seltzerserver is the name of my server
\updates is the shared folder
...(installation.exe) is the place holder where the sub-folder and installation program name would go


I am able to copy the entire folder to the desktop and run it from there, but I really do not want to do this. I was able to run these programs from the NAS in the past. I just reinstalled Windows 8.1 on my computer, and have to reinstall all the programs, so I would prefer to do this without copying them all to the desktop first.

Any ideas what could be wrong?

Thank you.
SOLUTION
Avatar of John
John
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Lev Seltzer

ASKER

"run as administrator" did not help.
It is unlikely that it is not compatible with Windows 8.1, but it is quite possible that I need to adjust a configuration setting somewhere. I haven't a clue where, though.

As stated, copying the installation files locally works, but that is not what I want to do.

Thank you.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
It seems that the problem is due to the path to the folder being too long. I tried on a few files that were near the root and had short names, and they installed properly. The ones that were two or more levels down and had longer names didn't work.

But how can I have my folder structure and get around this limitation?
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
It could be that I did not notice before. It could be that there was some other configuration setting in place that avoided this problem.

I do not want to copy to a local machine since I want these files available to all computers on my home network.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
It looks like the solution is to disable "Enable SMB2 and large MTU".

The problem is: I do not know where this setting is!
I searched windows help without success.
I searched online, and while I could find "Enable SMB2 and large MTU", I could not find out where this is set.

Any ideas?

Thank you.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
IP is not working on my computer, because I am taken to the web-access screen of the device instead of a folder.
NAS is Western Digital MyBook Live
MS Technical article seems too technical, and the warnings at the beginning turned me off a bit.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
\\10.0.0.3\public actually does work, but any folder that has a password does not work, and the account plus password is not validated.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
through the software on the drive , which is accessed via a web browser.
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
@WEBuilder - Thank you and I was happy to help.
WEBuilder i hope the solutions proposed were ok..?
i think that would be the best method to manage everything with it working successfully for you.