Solved

Urgent! - Poweredge r520 W/08 Update issue

Posted on 2014-03-02
6
597 Views
Last Modified: 2014-03-02
Hello all.  I am hoping someone can help me fairly quickly.  I am at the office trying to get a server to reboot after a windows update.  PowerEdge R520, Windows 2008 R2, Installed Windows update.  Restart after complete and nothing restarts.  Fans are running, nothing on the LCD screen, no restart activity at all.  Please, Please help.
0
Comment
Question by:pscanevit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 7

Accepted Solution

by:
George Simos earned 500 total points
ID: 39899147
Hi,

Try this sequence:

1) Turn off the server via pressing the on/off button
2) Disconnect the power cable(s) -in case you have redundant PSUs disconnect all power cables-
3) Press and release the on/off button several times for about 30 seconds in order to discharge the capacitors.
4) Reconnect power cable(s) and start-up the server, check on the server's monitor the progress.

Please report back your progress.
0
 

Author Comment

by:pscanevit
ID: 39899215
You're my hero!  and a Genius!  it worked, thank you...thank you...thank you...you saved my career.  It's up, but would you know what went wrong?
0
 
LVL 7

Expert Comment

by:George Simos
ID: 39899224
Glad to know that this helped you!

I think that your iDrAC card hanged somehow after the restart, this is why your fans were working (were they working at full speed?), also it could be a bios glitch that may be triggered from an update.
You should check your firmware levels and upgrade them, also speak with Dell because they will give you more info about them, usually they provide Firmwares for Raid Controllers and Hard Disks too, all the Server components must be updated usually when something like this is happening.
Hope this helps you!
0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 

Author Comment

by:pscanevit
ID: 39899233
its a great help.  and yes the fans were working at full speed.

I'm sorry I only have 500 points to give.
0
 

Author Closing Comment

by:pscanevit
ID: 39899240
I am so excited to have gotten the answer quickly.  It's why I love Experts Exchange
0
 
LVL 7

Expert Comment

by:George Simos
ID: 39899242
Hey No worries!
Check your firmware levels and update them as Dell instructs, you'll be good for some time :-)
0

Featured Post

Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Some time ago I faced the need to use a uniform folder structure that spanned across numerous sites of an enterprise to be used as a common repository for the Software packages of the Configuration Manager 2007 infrastructure. Because the procedu…
Issue: One Windows 2008 R2 64bit server on the network unable to connect to a buffalo Device (Linkstation) with firmware version 1.56. There are a total of four servers on the network this being one of them. Troubleshooting Steps: Connect via h…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question