Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Urgent! - Poweredge r520 W/08 Update issue

Posted on 2014-03-02
6
586 Views
Last Modified: 2014-03-02
Hello all.  I am hoping someone can help me fairly quickly.  I am at the office trying to get a server to reboot after a windows update.  PowerEdge R520, Windows 2008 R2, Installed Windows update.  Restart after complete and nothing restarts.  Fans are running, nothing on the LCD screen, no restart activity at all.  Please, Please help.
0
Comment
Question by:pscanevit
  • 3
  • 3
6 Comments
 
LVL 7

Accepted Solution

by:
George Simos earned 500 total points
ID: 39899147
Hi,

Try this sequence:

1) Turn off the server via pressing the on/off button
2) Disconnect the power cable(s) -in case you have redundant PSUs disconnect all power cables-
3) Press and release the on/off button several times for about 30 seconds in order to discharge the capacitors.
4) Reconnect power cable(s) and start-up the server, check on the server's monitor the progress.

Please report back your progress.
0
 

Author Comment

by:pscanevit
ID: 39899215
You're my hero!  and a Genius!  it worked, thank you...thank you...thank you...you saved my career.  It's up, but would you know what went wrong?
0
 
LVL 7

Expert Comment

by:George Simos
ID: 39899224
Glad to know that this helped you!

I think that your iDrAC card hanged somehow after the restart, this is why your fans were working (were they working at full speed?), also it could be a bios glitch that may be triggered from an update.
You should check your firmware levels and upgrade them, also speak with Dell because they will give you more info about them, usually they provide Firmwares for Raid Controllers and Hard Disks too, all the Server components must be updated usually when something like this is happening.
Hope this helps you!
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:pscanevit
ID: 39899233
its a great help.  and yes the fans were working at full speed.

I'm sorry I only have 500 points to give.
0
 

Author Closing Comment

by:pscanevit
ID: 39899240
I am so excited to have gotten the answer quickly.  It's why I love Experts Exchange
0
 
LVL 7

Expert Comment

by:George Simos
ID: 39899242
Hey No worries!
Check your firmware levels and update them as Dell instructs, you'll be good for some time :-)
0

Featured Post

Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Welcome to my series of short tips on migrations. Whilst based on Microsoft migrations the same principles can be applied to any type of migration. My first tip Migration Tip #1 – Source Server Health can be found here: http://www.experts-exchang…
Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question