Office 365, where to add Vol Lic product key

Posted on 2014-03-02
Medium Priority
Last Modified: 2014-03-08
I have my office 365 account set up.  I have purchased 300 E3 licenses via a volume license.  I have the key and for the life of me, I can't find where to add the product key to my 365 portal.

you'd think that would be an easy find.

Any ideas on where to go to add my vol lic product key?


Question by:crp0499
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LVL 101

Expert Comment

by:John Hurst
ID: 39899335
Find out from Microsoft if you even need to enter the key. I renewed my own Office 365/2013 for another year and had to change stores because of a Microsoft screw up. When done, I asked them (they were on the phone with me) where I entered the key and their response was "not used any more"
LVL 14

Expert Comment

ID: 39900178
This might help:

Step One: Get License Keys
1. Open your Volume Licensing welcome email from Microsoft (Order Confirmation for Open Value).

2. Follow the link to the VLSC where the email indicates “Begin Registration.”
Click “Sign In” and follow the instructions to sign up for a Windows Live ID if you do not already have one. You should use the business email address in the welcome email. Register for the VLSC if you do not have an account.

3. If you have an Open License agreement, sign the contract (required for Open License only).

More information in the attached PDF


Author Comment

ID: 39900242
ok, I have the licenses purchased already.  I own them.  I see them in my volume license center listed with all of the other software.

My question is, in the Office 365 Admin screen, I cannot find the place to add the product key so my licenses show up so I can assign them to users.

Where is that?  I've actually been there once before but I can't find it again.
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LVL 101

Expert Comment

by:John Hurst
ID: 39900268
As I noted, Office is changing the rules (at least they did for me). I think you should contact Microsoft Licensing Support.

Accepted Solution

crp0499 earned 0 total points
ID: 39900278
Never mind...I found what I was looking for.  Added product key and bam, I have 300 new licenses to play with.


Author Closing Comment

ID: 39914448
I found this myself by googling while I was waiting in answers here.

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